HT201352: Get the latest version of iTunes
Learn about Get the latest version of iTunes
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Helpful answers
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Oct 4, 2016 8:15 AM in response to irisanna12by jeremy_v,Greetings irisanna12,
Thank you for using Apple Support Communities. It seems like you are seeing the Connect to iTunes screen on the iPhone. I would recommend you read this article, it may be able to help troubleshoot the issue.
If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support
Take care.
