cyberneil

Q: Iphone

Im having problems 3 main problems with my iPhone 6S Plus since updating to 10.0.2

 

1- camera will not focus.. just a black blue blurry screen.. and will not take a photo..

i have to reboot it it seems to fix it..it happens randomly too..?

 

2- Bluetooth seems to be acting different with my in car hands free..2013 Santa Fe Sport

it makes the radio act like im on a call to myself.. and show the call timer running like I'm on a call..

..but then I can't select a source and or make any audio adjustments .. no music will play..

i have to disconnect and reconnect BT..

3- Just overall battery drain.. I do the same things everyday since last OS.. and I'm getting aleast

15% less battery life or more..since the update

 

Please work thru these bugs.. or let us know a solutions.. Thand you

Posted on Oct 2, 2016 9:43 PM

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Q: Iphone

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  • by JovonaP.,

    JovonaP. JovonaP. Oct 4, 2016 10:00 AM in response to cyberneil
    Community Specialists
    Oct 4, 2016 10:00 AM in response to cyberneil

    **** cyberneil,

    Thank you for using Apple Support Communities. It's my understanding that since updating to iOS 10.0.2, you've been experiencing issues with your iPhone camera focusing, Bluetooth behavior, and battery life. I know all of these issues can surely impact your usage. I am happy to help.

    You've done a great job trying to get these issues resolved. Since these issues began after updating, I recommend reinstalling the iOS. Before trying this step it's very important you back up your content. Use the link below to assist with backing up.
    How to back up your iPhone, iPad, and iPod touch 

    Once you've successfully backed up, follow the steps below to put your iPhone in recovery mode and set it up again.

    1. Make sure that you're using the latest version of iTunes
    2. If iTunes is already open, close it. Connect your device to your computer and open iTunes. If you don't have a computer, borrow one from a friend or go to an Apple Retail Store or Apple Authorized Service Provider for help.
    3. While your device is connected, force restart it with these steps:  
         
      • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time. Don't release the buttons when you see the Apple logo. Keep holding both buttons until you see the recovery mode screen.
      •  
      • On an iPhone 7 or iPhone 7 Plus: Press and hold the Sleep/Wake and Volume Down buttons at the same time. Don't release the buttons when you see the Apple logo. Keep holding both buttons until you see the recovery mode screen.
         
    4. When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device. If the download takes more than 15 minutes and your device exits recovery mode, let the download finish, then repeat these steps.
    5. After the Update or Restore completes, set up your device.

    Have a wonderful day!