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iapplelady
Level 1 (4 points)
Apple TV

Q: why is my 2nd generation apple tv not able to show all the apps

this 2nd generation after boot a few time, only able to connect to "Computer" and "Setting".not any other apps?

how to reset it to original capacity?

Apple TV (3rd generation), iOS 6.1.2

Posted on Oct 2, 2016 11:54 PM

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iapplelady

Q: why is my 2nd generation apple tv not able to show all the apps

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  • by Ptaxey,

    Ptaxey Ptaxey Oct 3, 2016 12:26 AM in response to iapplelady
    Level 4 (1,144 points)
    Mac OS X
    Oct 3, 2016 12:26 AM in response to iapplelady

    You can restore to factory settings following these steps Restore your Apple TV to its factory settings - Apple Support

  • by Winston Churchill,

    Winston Churchill Winston Churchill Oct 3, 2016 2:37 AM in response to iapplelady
    Level 10 (104,538 points)
    Apple TV
    Oct 3, 2016 2:37 AM in response to iapplelady

    Date and time

    (175) (50) (25) (-100) (151125)


    Welcome to the Apple Community.


    Assuming this is not the first time you have used your Apple TV


    1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    2. Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
    3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    4. If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.


    If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.


    You might also try connecting to a different network and then trying again on your own, you might try at a friends or use the wifi hotspot on your mobile phone if you have one.