Calendar not automatically creating event from information found an email

Question

Level 1

14 points

Calendar not automatically creating event from information found an email

Hello, I have upgraded to iOS 10 on an iPhone 6s. I believe that one of the new 'tools' is that the Calendar App automatically creates an event from information scanned from emails, but this does not appear to happen for me.

I have settings>calendar>events found in apps switched on, but no events appear in the calender from emails that contain a date and/or a location, I am using icloud email and have also tried gmail.

Would any one give me some advice?

**edit** it's this: http://ios.wonderhowto.com/how-to/your-iphone-will-automatically-add-events-your -calendar-ios-10-0172176/ that doesn't work, I am certainly not seeing the 'note' at the top of an email containing the information..

Thank you.

Message was edited by: millada0

iPhone 6s, iOS 10.0.2, null

Posted on Oct 3, 2016 2:50 AM

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Answer 1

yvonne_t

Level 1

4 points

Jul 2, 2017 7:20 PM in response to millada0

Hi, I also had this issue today, tried to restart and then reset. Those did not work. What I did find out is that the 3D Touch was turned off. When I turned it on again (Settings-Accessibility-3D Touch-Turn on), and went back to mail, the notification Events found... on the email with my airplane flights/dates/time displayed as a header on that email. When I click on View.., I could click on Add to Calendar and all my flight info was then added to the Calendar. Hope this helps out.

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Answer 2

AppleJoe

Community Manager

Oct 4, 2016 10:17 AM in response to millada0

Hi millada0,

I understand that despite having the "Events Found in Apps" feature enabled in Settings > Calendar , you've noticed that this feature isn't working correctly. I'd be more than happy to help!

If you haven't already, I'd recommend restarting your iPhone as a first step before testing again to see if the problem persists. Take a look at this website for instructions on that process:

Restart your iPhone, iPad, or iPod touch - Apple Support

If you're still not able to use this feature after restarting, I'd recommend that you reset all settings as a next step. Before you do this, it may be a good idea to create a backup of your data. Take a look at this resource for more information on how to back up:

How to back up your iPhone, iPad, and iPod touch - Apple Support
Once you're done, navigate to Settings > General > Reset and tap on "Reset All Settings" to begin the process. This will not delete your content, but will reset your device's settings like Wallpaper, Display & Brightness, Sounds, Date & Time, Background App Refresh, and more. Once the process is complete, make sure you still have the "Events Found in Apps" enabled in Settings > Calendar and check to see if this feature is now working as expected.
Cheers!

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Answer 3

joolzey

Level 1

4 points

Jun 3, 2017 12:48 AM in response to AppleJoe

I have this same problem too ever since I upgraded to Sierra 10.12.5. Prior to that everything was working fine.

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