katoo
Level 1 (4 points)
Desktops

Q: friends iPad air screen has turned red. any ideas how to repair it

Hi my friends iPad air 2 has suddenly got a red screen, it has not been dropped or damaged ,any suggestions how to fix it.

iMac

Posted on Oct 3, 2016 7:23 AM

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katoo

Q: friends iPad air screen has turned red. any ideas how to repair it

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  • by becky_s22,Helpful

    becky_s22 becky_s22 Oct 5, 2016 12:35 AM in response to katoo
    Community Specialists
    Oct 5, 2016 12:35 AM in response to katoo
    Hey katoo,



    Thanks for using Apple Support Communities to get help for your friend. I can see from your post that your friends' iPad Air 2 has a red screen but hasn't been dropped or damaged. Having a working display on your device is crucial and I'd be happy to help get this working again. If your friend hasn't tried already, they should perform a forced restart. These steps can be found in the link below. 

    Restart your iPhone, iPad, or iPod touch


    If this does not get the iPad screen to display normally, then we'll need to get this looked at further at an Apple Retail Store or Apple Authorized Service Provider. Your friend can locate one near them with this link here: Find Locations



    We're here to help.



    Cheers.