what do i do if my iPod says go to apple.com/support/ipod
my iPod classic shows the apple logo and then says to go to the website apple.com/support/i
iPod classic, no content
Question marked as
That often means there's a hardware problem on iPod, like a faulty hard drive. First, do a Reset (restart), if you have not already
Learn how to reset your iPod - Apple Support (see section iPod with a click wheel)
If you get back to the same error screen, put iPod into Disk Mode
How to put your iPod into disk mode - Apple Support
If it goes into Disk Mode, connect to computer running iTunes. iTunes should prompt you to do a Restore, with a message about "recovery." If that's OK (because all songs on iPod are in your iTunes library), do the Restore. See if iPod is working properly after the Restore.
If iPod does not go into Disk Mode, or the Restore fails, iPod probably has a hardware problem. If it's the hard drive, those parts are no longer produced. As an alternative, you can consider replacing it with flash-based storage, in the form of commonly available compact flash card or SDXC card, on an adapter. This web sire has relevant information