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Poor wifi performance on iPhone 7 Plus

I feel like I have pretty poor performance at my home on my new 7 Plus, sitting five feet from the router. Nothing downloading, speed tests haven't changed, only thing new is the iPhone. My wife also has a new 7 Plus, she also has issues and has noticed slowness.


We are coming from a 6S Plus and 6S, respectively. We both noticed the slow down at the same time. Tried force rebooting, tried resetting network settings, tried disabling and enabling wifi assist, and tried disabling wifi networking.

Posted on Oct 3, 2016 8:24 AM

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Posted on Apr 8, 2017 11:56 PM

Has this been addressed anywhere else as this is an old thread? I had to log off of my wifi just to get the page to load to get here. I am chewing through my data because of it. I have tried all of the steps mentioned in the recommendations. Completely wiped my phone and started from scratch and still have the problem. No I don't want to run with Siri turned off or with my location settings turned off, but I want my wifi to work.

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Apr 8, 2017 11:56 PM in response to Teddy_B

Has this been addressed anywhere else as this is an old thread? I had to log off of my wifi just to get the page to load to get here. I am chewing through my data because of it. I have tried all of the steps mentioned in the recommendations. Completely wiped my phone and started from scratch and still have the problem. No I don't want to run with Siri turned off or with my location settings turned off, but I want my wifi to work.

May 24, 2017 2:36 PM in response to seba86

Why is this problem only happening on everyone's home wifi? Out of 4 iPhones and 2 itouches in our house I am the only one with speed issues. I am getting download speeds of 0.34. My family is averaging 64.5. I have been to the Apple Store, done a factory reset, forgotten the wifi and added back in, reset the modem, etc. This *****. It works fine at work or anywhere else.

Jul 7, 2017 7:12 PM in response to Matthew110607

This is going to sound nuts but if your router is dual-band, try 5 Ghz. Yes, I know it has shorter range but I found my iPhone 7 has issues with ALL 2.4 Ghz wi-fi. It seems to be software related as a new phone but restored from backup still had the problem. A clean install solved it for months but it looks like it's come back for me. 😟

Sep 21, 2017 10:00 AM in response to Matthew110607

Iphone 7plus wifi problems. Go into Settings. Go into Cellular = go into Cellular Data Options = Enable LTE.


Go into Settings again = Go into Phone = go into Wi-Fi Calling enable wi-if calling. You've got to provide your address where 911 emergency help will arrive if it's called for. Apparently Apple does not set this feature up for you on this phone as it did in the past.

Oct 4, 2016 1:48 PM in response to Matthew110607

Greetings Matthew110607,


Thanks for using the Apple Support Communities. I see from your post that you and your wife are having Wi-Fi issues on your new iPhone devices. I know that I depend on my Wi-Fi network for all my internet needs while at home. I will be more than happy to see what we can do to help.


I know that you said that both iPhones are having issues, while nothing on the network has changed. Great job on the steps you’ve taken so far. Take a look at this article:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


In particular steps 5 and 6, you can ignore the parts that you’ve already done so far. Then check the information under “Get more help”


Let us know how this goes.


Take care!

Poor wifi performance on iPhone 7 Plus

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