Q: Apple TV 4 does not accept password

Tried many times, along with many restarts, to turn on Home Sharing, etc. using our .mac account. Refuses password every time. Password works fine on laptop and all other technology. Worked when we first set things up, but now nothing but failure. Suggestions?

Posted on Oct 3, 2016 9:13 AM

I have this question too

All replies

Helpful answers

by Diana.McCall,

Diana.McCall Oct 3, 2016 10:17 AM in response to Robinson
Level 5 (4,831 points)

Apple TV

Oct 3, 2016 10:17 AM in response to Robinson

Hi. Are you using 2-step verification or 2-factor authentication?
Reply options

Link to this post

by Winston Churchill,

Winston Churchill Oct 3, 2016 11:01 AM in response to Robinson
Level 10 (104,538 points)

Apple TV

Oct 3, 2016 11:01 AM in response to Robinson

There's a number of people having trouble logging into home sharing, there doesn't seem to be any common set up that causes this, but some have noted that another Apple ID will often work.

Home sharing can use any valid ID, it doesn't need to be the one you use for iTunes or iCloud.
Reply options

Link to this post

Q: Apple TV 4 does not accept password

All replies Helpful answers

by Diana.McCall,

by Winston Churchill,

All replies

Helpful answers