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Q: 10.0.2 problem
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Oct 4, 2016 4:04 PMby jeremy_v,Hi Lucodez01,
I understand you're having some issues sending messages and using your home button to close apps. I know it's important to have control over how your iPhone works, so I'm happy to help.
Let's tackle your home button first. Check out the troubleshooting that we offer here:
Get help with buttons and switches on your iPhone, iPad, or iPod touch - Apple SupportIf the Home button doesn't work
The Home button is on the front of your iOS device, at the bottom. If the Home button doesn't work, follow these steps:
- Press the Sleep/Wake button to lock your device.
- Wait a couple of seconds.
- Press the Home button. Your device should wake up.
If your device doesn't wake up, follow these steps. Test the Home button after each step:
- Restart your device.
- Check for debris or dirt around the Home button and clean it with a soft cloth.
- Remove any protective film or case that covers the Home button.
If the Home button still doesn't wake the device, or if the button is damaged, contact Apple Support.
For your messages issue, it sounds like you are seeing the message effects introduced in iOS 10. To access these you touch and hold the send button. To simply send it as is just tap the send button. You can find out more about this feature here:
Use message effects with iMessage on your iPhone, iPad, and iPod touch - Apple Support
Thanks for using the Apple Support Communities. Cheers!
