iPhone 7 Home Button Freezes

While using my iPhone 7, I was in messaging. When I clicked the home button to exit messages, it did nothing. I kept hitting home, and nothing. I also tried to turn if off and the power button was unresponsive. I waited until the screen went to sleep, and pressed home again, the screen came on, I was able to log back in and use my phone again. Not sure why it froze up and the home/power buttons were not responding? Help! My phone isn't even a week old 😟

iPhone 7 Plus, iOS 10.0.2

Posted on Oct 3, 2016 11:23 AM

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6 replies

Oct 6, 2016 5:09 PM in response to msjessa1682

I'm using iphone 7 plus, I encounter similar problem on 2 separate occasions where both the home button and even the power button were unresponsive.

On the 1st ocassion, my phone screen did not turn on when I press the home button or the power button. I did not power off the phone previously and somehow the screen display would not turn on. I plug in the lightning cable then it start responding and shows battery at 93%.

On the 2nd occasion, I was using the phone halfway similar as you. I click the home button and there was no response. I click the power button and there was no response either. I had to wait for a while before it starts responding again.

I have been ordering directly from Apple store and using different series of iphones for many years. This is first time I'm encountering home button and power button not responding.

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iPhone 7 Home Button Freezes

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