Cannot pair with Jabra Sport Pace

Question

Level 1

16 points

Cannot pair with Jabra Sport Pace

Hi all, I can't connect my Jabra headphones with my iwatch series 2. I put the headphones on pairing mode, I open 'bluetooth' in my watch and I can see the device listed, but when I choose them, after a couple of seconds I get this message on the watch 'Make sure "Jabra SPORT PACE v.1.31.0" is turned on, in range, and is ready to pair' and then I tap OK and go back to the Bluetooth screen and the device says 'Not Paired'. I tried many times but it is always the same.

The headphones are working fine. I can connect them to my iPhone and they work perfectly, so the problem must be something else. Please help. Thanks!

Apple Watch Series 2, iOS 10.0.2

Posted on Oct 3, 2016 1:30 PM

Reply

Answer 1

sengseng

Level 1

12 points

Sep 27, 2017 12:24 AM in response to Paul24-

I found out the way to do it . Dont forget to reset your Jabra headset as well as forget the bluetooth in your iphone or the previous device setting.

Reply

Answer 2

Oct 15, 2017 5:39 AM in response to Paul24-

I had this issue as well. I went to this link:

Jabra Elite Sport | Support

and I followed the instructions for pairing the Jabra Elite Sport with the Apple Watch 2 and it still worked for my brand new Apple watch series 3 🙂

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Answer 3

DeepIn2U

Level 1

4 points

Nov 2, 2017 10:30 PM in response to DonTheMon

Great work around. This should NOT be the solution!

This has been ongoing since WatchOS 3.1.2/3 - which is exactly when the AirPods were launched. This is making me believe Apple is forcing priority connection to AirPod's even thought they've never been used, and affecting connectivity and reliability of connectivity with 3rd party headsets as if to alure people to purchase Apple made headphones (AirPod's or Beats brand).

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Answer 4

Jonathan UK

Level 10

164,167 points

Oct 3, 2016 3:12 PM in response to Paul24-

Hi

The following steps may help:

Unpair your earphones from your iPhone or any other device that they may already be paired with.

Restart your Apple Watch:

Restart your Apple Watch - Apple Support

Check that you are following both the manufacturer's pairing instructions for your earphones and Apple's instructions:

http://www.jabra.com/supportpages/jabra-sport-pace#/#100-97700002-02
Use Bluetooth accessories with your Apple Watch - Apple Support

Try moving your watch and earphones to a different location, further away from any other active Bluetooth devices.

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Answer 5

Paul24- Author

Level 1

16 points

Oct 4, 2016 9:17 AM in response to Jonathan UK

Thank you J. Restarting the watch did the trick. 🙂

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Answer 6

Jonathan UK

Level 10

164,167 points

Oct 4, 2016 9:24 AM in response to Paul24-

Great - you're welcome! 🙂

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Answer 7

Oct 12, 2016 11:23 AM in response to Jonathan UK

Thank you both. This also fixed the same problem I was having, albeit with a different brand of headphones.

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Answer 8

Nov 27, 2016 1:40 PM in response to Paul24-

Same issue here with the Jabra Sport Pace (v1.33.0) The watch detects the Jabra Sport Pace, but the pairing is not taking place. The Jabra Sport Pace keeps telling me to turn on a phone (..) and the Apple watch asks me to make sure the device is on and in reach...

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The trick is - like posted before - to decouple the Jabra Pace from the phone and to restart your Apple Watch

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