When I paste a photo into e mail I can see it. However, the recipient only sees a small square with a question mark in it.

When I cut and paste a photo into e mail I can see it. However, the recipient only sees a small square with a question mark in it. What is the problem?

MacBook Air (13-inch Mid 2013)

Posted on Oct 3, 2016 2:50 PM

Reply
1 reply

Oct 4, 2016 7:54 PM in response to jackiemafi

Hi jackiemafi,

Thanks for using the Apple Support Communities. Sorry to hear that you are having these issues with Mail on your MacBook Air. If your recipients do not appear to be receiving the images attached to your emails, you may want to double-check that you are attaching them as outlined in the following page of the User Guide:

Add attachments - Mail Help


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When I paste a photo into e mail I can see it. However, the recipient only sees a small square with a question mark in it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.