Need install info for OWC Mercury "On the Go" firewire + usb external case

Question

Level 1

10 points

Need install info for OWC Mercury "On the Go" firewire + usb external case

I need help to locate any directions to install my old 80 gig internal HD into OWC Mercury On the Go Firewire 800 + USB2 portable storage case. I find it hard to believe, but OWC shipped this with absolutely no directions what so ever, not in the box, out of the box nor online and tech support is not available. I am desperate to pull data off the old drive. The plastic case cannot even be opened.

Has anyone ordered and successfully set one of these cases up to make internal an external drive? Suggestions? Or better yet, directions>

Thanks for any help,
Nancy

Mac Book Pro 1.83 Mac OS X (10.4.8)

Posted on Dec 12, 2006 7:11 PM

Reply

Answer 1

Dec 12, 2006 7:44 PM in response to Nancy Smith1

Nancy,
I have one of these at my office.
If I remember correctly, you grasp the end of the case: the end with the USB and FW plug-ins, and pull it out from the outer plastic shell.
Then, just connect the IDE drive cable, attach the power-cord, and place the 4 plastic glides at each corner of the inside case, and slide the powerboard back into the case.
There should be several screws in the leather case which you use, some to screw the HD to the power board, and some to screw closed the powerboard to the case.
I suspect OWC has online instructions with diagrams /pictures also.
Hope this helps,
Paul

Reply

Answer 2

Nancy Smith1 Author

Level 1

10 points

Dec 13, 2006 5:58 PM in response to Paul Cohen1

Paul,
I thank you so so much for your help with this. I was able to open the case after I followed your instructions. After some trial and error I was able to figure out how to assemble the drive in the case. It was up and running last night and I got to the data I needed, thanks to you!

I am letting Other World Computing (usally very reliable) know of my frustrations at no directions!

Thanks again for taking the time to help me!

Nancy

Mac Book Pro 1.83 & 733 Power Mac Mac OS X (10.4.5)

Reply

Answer 3

Nancy Smith1 Author

Level 1

10 points

Dec 13, 2006 6:00 PM in response to Nancy Smith1

Problem soloved!

Reply