Q: MacBook Pro shuts down when battery is 75%
I have a MacBook Pro (late 2012) that shuts down when on battery power and the percentage reaches 75% (sometimes higher, like 80%). The battery needs a service but I understand that impacts the length of charge not when the computer shuts down.
I have tried a full reinstall of the OS and reset to default settings but it didn't help. Is there something else I can try before I send it in to Mac Store for a diagnostic? Have I missed a setting somewhere?
Specs included below.
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro10,2
Processor Name: Intel Core i5
Processor Speed: 2.5 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Boot ROM Version: MBP102.0106.B0A
SMC Version (system): 2.6f59
Serial Number (system): C02KT21JDR53
Hardware UUID: 77333554-AEFE-5E85-BF71-F50949D2243B
Sudden Motion Sensor:
State: Enabled
Battery Information:
Model Information:
Serial Number: C01322201D9F957AH
Manufacturer: DP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1155
Charge Information:
Charge Remaining (mAh): 3770
Fully Charged: Yes
Charging: No
Full Charge Capacity (mAh): 3770
Health Information:
Cycle Count: 715
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): 2
Voltage (mV): 12480
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
DarkWakeBackgroundTasks: 1
Display Sleep Uses Dim: Yes
Hibernate Mode: 3
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 1
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
DarkWakeBackgroundTasks: 0
Display Sleep Uses Dim: Yes
Hibernate Mode: 3
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 1
MacBook Pro with Retina display, null
Posted on Oct 3, 2016 10:04 PM