earlgraycz Author

Level 1

4 points

Unable to add Outlook.com account

Since I bought a new iPhone 7 with iOS 10.0.2 I can't add an account to outlook.com. I use it for contacts, emails and calendars. I do it like this: Settings > Contacts > Accounts > Add account > Outlook.com. After I add login informations and allow using data of account for this device everything look OK. But when I look at list of added accounts there is still only iCloud. Can you help me with this issue?

iPhone 7, iOS 10.0.2

Posted on Oct 4, 2016 1:06 AM

Reply

4 replies

Oct 4, 2016 1:55 AM in response to earlgraycz

Hi

Are you adding account in the correct place?

Go to settings down to Email to add account then enter details .

Cheers

Brian

Reply

earlgraycz Author

Level 1

4 points

Oct 4, 2016 2:05 AM in response to Briansyddall

Unfortunately it's still same problem.

Reply

Oct 4, 2016 2:29 AM in response to earlgraycz

you can download outlook app as well for your iPhone from the AppStore.

Microsoft Outlook - email and calendar by Microsoft Corporation

https://appsto.re/in/8OwV4.i

Reply

earlgraycz Author

Level 1

4 points

Oct 4, 2016 4:22 AM in response to earlgraycz

I solved it by adding my Exchange account. It works fine.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to add Outlook.com account

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up