charge, warranty

Heey

i bought an ipod one year ago and a half en now he wont charge. I went to the store but i need my bill to prove that i bought it with apple, via the site. They said that i could ask it via the site but i couldn't find it, were can i ask this so my ipod is in warranty?

Best regards felix pauwels

iPod touch (5th generation), iOS 10

Posted on Oct 3, 2016 11:46 PM

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2 replies

Oct 3, 2016 11:55 PM in response to felixpauwels007

Hello, firstly, take a look at this article, it should help you to fix the problem If your iPhone, iPad, or iPod touch won't charge - Apple Support

If nothing helps, Contact Apple for support and service - Apple Support

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Level 10

210,519 points

Oct 4, 2016 12:42 AM in response to felixpauwels007

Did you go to a genuine Apple store?

Where are you located?

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charge, warranty

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