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Helpful answers
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Oct 3, 2016 11:55 PM in response to felixpauwels007by Ella Fitzgerald,Hello, firstly, take a look at this article, it should help you to fix the problem If your iPhone, iPad, or iPod touch won't charge - Apple Support
If nothing helps, Contact Apple for support and service - Apple Support
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Oct 4, 2016 12:42 AM in response to felixpauwels007by lllaass,Did you go to a genuine Apple store?
Where are you located?