Apostolos Triskogiannis
Level 1 (14 points)
iPhone

Q: iPhone 6s sound problems after IOS 10

Hello. I am experiencing serious sound problems with my iPhone after upgrading to IOS 10. When I am trying to make a call, I do not have sound in my iPhone, neither in the earpods. Of course, at that moment, neither my caller can hear me. But when I turn on the speaker and then turn it off, things go well and I do have sound. I decided to send my iPhone to the authorised service and check if there is a hardware problem with the sound. They replied that there is no hardware problem with the device and that they have checked it thoroughly. Indeed, when I reset all settings back to default, the problem disappears for about 2 or 3 days and then it does come back. The technicians concluded that this is a software problem and that Apple is aware about that.

What are you proposing? How long will I wait for an update that will resolve this problem which renders the device disfunctional?

iPhone 6s, iOS 10.0.2

Posted on Oct 4, 2016 9:59 AM

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Apostolos Triskogiannis

Q: iPhone 6s sound problems after IOS 10

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  • Helpful answers

  • by vasilishalkida,

    vasilishalkida vasilishalkida Oct 20, 2016 2:58 PM in response to Apostolos Triskogiannis
    Level 1 (8 points)
    Oct 20, 2016 2:58 PM in response to Apostolos Triskogiannis

    I Had this problem just after the update to ios 10 .

    now its solved . Try the following :

    1- reset all settings . It only changes your wallpaper, erases your wifi passwords

    and , text size and fingerprints .

    2: after the reset , try to setup only one fingerprint

    and I think that this will solve the problem.

     

    at least it did for me . (When I create  4-5 fingerprints , the problem is there again)

     

    hope this helps.

  • by Apostolos Triskogiannis,

    Apostolos Triskogiannis Apostolos Triskogiannis Oct 20, 2016 11:30 PM in response to vasilishalkida
    Level 1 (14 points)
    iPhone
    Oct 20, 2016 11:30 PM in response to vasilishalkida

    Thank you for the reply. I tried it and it does not work. I think that the software is not simply contradicting with some other function of the phone, I think it is a general bug problem. Please give Apple some feedback on the problem so that they can figure out a solution for all of us!

     

    http://www.apple.com/feedback/iphone.html