You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID verification

My iPhone 6 is asking for an Apple ID Verification for an old email address I used when I first opened my account. That email address no longer exists and I can't seem to make the request stop coming. This used to happen when I would first get on the phone, I would click "not now" and I would move on. Now the notification shows up every 15 seconds. How do I get Apple to forget the old address?

iPhone 6, iOS 10.0.2

Posted on Oct 4, 2016 10:35 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2016 11:02 AM

Hi Bishoprunner,


Here's how to fix old linked AppleIDs step by step:

De-register the new AppleID

Yes.. That's right.. You have to go back to your old ID..


  • Head over to My Apple ID
  • Click on 'Manage your Apple ID'

User uploaded file

  • Sign in with your new email address/current Apple ID
  • Change/update your password as needed if asked
  • When My Apple ID screen comes up, click 'edit' under 'Apple ID and Current Email'

User uploaded file

  • Enter in your old AppleID/Old Email address and click save i.e. family@oldmail.com
  • Don't worry about the verification email as it won't matter.

User uploaded file

De-register old AppleID on old devices

  • For each device with the old user name go to Settings > iCloud
  • Scroll right down the bottom and press 'Sign Out'
  • If asked sign out with your old email (family@oldmail.com)
  • Use your current password (password for AppleID: family@newmail.com)

User uploaded file

User uploaded file

  • Go back to Settings, and go into iTunes & App Store
  • Press on your AppleID at the top of the page
  • Press 'Sign Out'
  • If asked sign out with your old email (family@oldmail.com)
  • Use your current password (password for AppleID: family@newmail.com)

User uploaded file

Register 'New' AppleID Email

  • If you've signed out, log back into My Apple ID Again, click on 'edit' for primary email, and change it to the 'new-old' email address i.e. family@newmail.com

    If asked you will have to use family@oldmail.com

  • Again, click on 'edit' for primary email, and change it to the 'new-old' email address i.e. family@newmail.com
  • Click save

User uploaded file

  • Check your new email address for the verification email from apple
  • Click on the link to verify the 'new' Email address account

User uploaded file

Register New AppleID on old devices

  • For each device which you have de-registered your old account
  • Go to Settings > iTunes & App Store
  • Log in with family@newmail.com
  • Use current password
  • Go back to Settings, then go into Settings > iCloud
  • Log in with family@newmail.com
  • Use current password


Congratulations, You've now moved your old device's AppleID to the new current AppleID or email that you call home.


Cheers !

1 reply
Question marked as Top-ranking reply

Oct 4, 2016 11:02 AM in response to Bishoprunner

Hi Bishoprunner,


Here's how to fix old linked AppleIDs step by step:

De-register the new AppleID

Yes.. That's right.. You have to go back to your old ID..


  • Head over to My Apple ID
  • Click on 'Manage your Apple ID'

User uploaded file

  • Sign in with your new email address/current Apple ID
  • Change/update your password as needed if asked
  • When My Apple ID screen comes up, click 'edit' under 'Apple ID and Current Email'

User uploaded file

  • Enter in your old AppleID/Old Email address and click save i.e. family@oldmail.com
  • Don't worry about the verification email as it won't matter.

User uploaded file

De-register old AppleID on old devices

  • For each device with the old user name go to Settings > iCloud
  • Scroll right down the bottom and press 'Sign Out'
  • If asked sign out with your old email (family@oldmail.com)
  • Use your current password (password for AppleID: family@newmail.com)

User uploaded file

User uploaded file

  • Go back to Settings, and go into iTunes & App Store
  • Press on your AppleID at the top of the page
  • Press 'Sign Out'
  • If asked sign out with your old email (family@oldmail.com)
  • Use your current password (password for AppleID: family@newmail.com)

User uploaded file

Register 'New' AppleID Email

  • If you've signed out, log back into My Apple ID Again, click on 'edit' for primary email, and change it to the 'new-old' email address i.e. family@newmail.com

    If asked you will have to use family@oldmail.com

  • Again, click on 'edit' for primary email, and change it to the 'new-old' email address i.e. family@newmail.com
  • Click save

User uploaded file

  • Check your new email address for the verification email from apple
  • Click on the link to verify the 'new' Email address account

User uploaded file

Register New AppleID on old devices

  • For each device which you have de-registered your old account
  • Go to Settings > iTunes & App Store
  • Log in with family@newmail.com
  • Use current password
  • Go back to Settings, then go into Settings > iCloud
  • Log in with family@newmail.com
  • Use current password


Congratulations, You've now moved your old device's AppleID to the new current AppleID or email that you call home.


Cheers !

Apple ID verification

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.