laurafrommansfield

Q: updated my iphone6 plus s  and headphones mode is stuck

did a update on my iPhone 6 plus s and now I cant hear other party and headphone mode is enabled but no headphones

iPhone 6s Plus, iOS 9.3, headphone is on and cant remove it

Posted on Oct 4, 2016 10:08 AM

Close

Q: updated my iphone6 plus s  and headphones mode is stuck

  • All replies
  • Helpful answers

  • by Allen A,

    Allen A Allen A Oct 5, 2016 12:10 PM in response to laurafrommansfield
    Community Specialists
    Oct 5, 2016 12:10 PM in response to laurafrommansfield
    Howdy laurafrommansfield,


    I understand that your iPhone appears to think that headphones are connected, despite the lack of any headphones actually being connected, and that you're unable to hear anything from your iPhone. In such a situation the steps outlined below can help restore functionality to your iPhone.

    If your headphones aren't detected or your device gets stuck in headphone mode

    For these issues, get your iPhone, iPad, or iPod inspected at an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

    • After you plug any headphones into your iOS device, sound plays from your device's speakers instead of the headphones.
    • You unplug your headphones, but when you adjust volume on your iOS device, you still see a Headphones volume indicator.
      Headphone volume indicator iPhone

    If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support


    Take care!