Ryankolimaga

Level 1 (4 points)

iPhone

Q: iOS 10

i can send other people the new features on iOS 10 like in messages but I can't receive them from others

anyone know how I can fix this?

iPhone 6, iOS 10.0.2

Posted on Oct 4, 2016 10:31 AM

I have this question too

Q: iOS 10

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by ChrisJ4203,

ChrisJ4203 Oct 4, 2016 10:37 AM in response to Ryankolimaga
Level 9 (59,467 points)

iPhone

Oct 4, 2016 10:37 AM in response to Ryankolimaga

On your device, check in Settings>General>Accessibility>Reduce Motion. Make sure that is turned off. If it is on, the message features cannot be displayed. Use message effects with iMessage on your iPhone, iPad, and iPod touch - Apple Support
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by Ryankolimaga ,

Ryankolimaga Oct 4, 2016 10:47 AM in response to ChrisJ4203
Level 1 (4 points)

iPhone

Oct 4, 2016 10:47 AM in response to ChrisJ4203

Even with reduce motion off it still does not show the features
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by ChrisJ4203,

ChrisJ4203 Oct 4, 2016 10:53 AM in response to Ryankolimaga
Level 9 (59,467 points)

iPhone

Oct 4, 2016 10:53 AM in response to Ryankolimaga

Have you done any other troubleshooting? What happens when someone sends you an effect?
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