mdebeza

Level 1 (4 points)

iTunes

Q: itunes 12 (Sierra) remote doesn't work with apple watch and iphone ios10

I can not pair the apple watch 3, neither iphone 6 IOS10 with the mac mini Sierra, Itunes 12.5

All restarts done, Home sharing is on

Regards

Marcelo

Mac mini, macOS Sierra (10.12), remote

Posted on Oct 4, 2016 12:23 PM

I have this question too

Q: itunes 12 (Sierra) remote doesn't work with apple watch and iphone ios10

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Helpful answers

by Allen A,

Allen A Oct 5, 2016 12:57 PM in response to mdebeza
Community Specialists

Oct 5, 2016 12:57 PM in response to mdebeza

Hello mdebeza,

I understand you are trying to pair the Remote app for iTunes with your iPhone 6 and your Mac mini. I would suggest restarting your iPhone and your Mac mini, and then trying the steps outlined in the resource below once again. Once you have these two devices working, then introduce the Apple Watch into the loop.

iTunes for Mac: Use the Remote app to control your iTunes library

Take care.
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by mdebeza,

mdebeza Oct 11, 2016 3:02 PM in response to Allen A
Level 1 (4 points)

iTunes

Oct 11, 2016 3:02 PM in response to Allen A

Hi Allen
It doesn't work
At Iphone/Remote the icon of iTunes library appears for a while, when you select it, a network error message is showed, then, the iTunes icon dissapears

Regards
Marcelo
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by sterling r,

sterling r Oct 13, 2016 11:59 AM in response to mdebeza
Community Specialists

Oct 13, 2016 11:59 AM in response to mdebeza

Hi mdebeza,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - Contact Apple Support
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