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Oct 5, 2016 2:14 PM in response to lucianofromwest chesterby Allen A,Howdy Luciano,
Thanks for using the Apple Support Communities!
If you're not getting any audio notification when a new email message appears, then let's first make sure that your Mail settings are configured to hear a sound:
Mail for Mac: General preferences in MailUse General preferences in Mail to set options for checking for new messages, downloading attachments, searching, and more.
To view these preferences, choose Mail > Preferences, then click General.
New messages sound
The sound to play when you receive messages. To sample a sound, click the pop-up menu, then choose a sound.
Take care.
