audiparker

Q: New iPhone 7, cannot make in app purchase with credit.

I just bought the new iPhone 7. I started it as a new phone and just signers into my iCloud for my pictures, photos, etc. i just tried to make an in app purchase and it was declined. I even have itunes credit so I know it's not a card issue. i did make sure my credit card info was correct in case that caused a hold up.

iPhone 7, iOS 10

Posted on Oct 4, 2016 5:00 PM

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Q: New iPhone 7, cannot make in app purchase with credit.

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  • by King_Penguin,

    King_Penguin King_Penguin Oct 4, 2016 11:31 PM in response to audiparker
    Level 10 (135,006 points)
    iTunes
    Oct 4, 2016 11:31 PM in response to audiparker

    If you have a credit or debit card on your account that it has to be a valid card, irrespective of whether you have a balance on your account that covers the item's total price (if you are a family organiser in family sharing you can't use your balance). If the card isn't being accepted you could try logging into the account (not when trying to download something) and seeing if you get the 'none' option so that you can remove the card : Change or remove your Apple ID payment information - Apple Support

  • by audiparker,

    audiparker audiparker Oct 5, 2016 6:36 AM in response to King_Penguin
    Level 1 (5 points)
    iTunes
    Oct 5, 2016 6:36 AM in response to King_Penguin

    I tried that last night as well. It didn't work. I just got off of a chat session with apple support. They're having an engineer look at it.

  • by PitipongK,

    PitipongK PitipongK Oct 6, 2016 5:54 PM in response to audiparker
    Level 1 (4 points)
    iTunes
    Oct 6, 2016 5:54 PM in response to audiparker

    I have this issue as well. I tried to switch my appleID between Thai store and US, it still doesnt work

  • by King_Penguin,

    King_Penguin King_Penguin Oct 6, 2016 11:20 PM in response to PitipongK
    Level 10 (135,006 points)
    iTunes
    Oct 6, 2016 11:20 PM in response to PitipongK

    Which country are you in, Thailand or the US ? You have to be in a country to use its store

  • by PitipongK,

    PitipongK PitipongK Oct 7, 2016 7:58 PM in response to King_Penguin
    Level 1 (4 points)
    iTunes
    Oct 7, 2016 7:58 PM in response to King_Penguin

    That is not true. You can be in USA and purchase applications from other countries stores.

    In my case, currently I am in US. I have a USA credit card. However , it still does not work.

    I talked to guys from apple and they are having senior engineer  take a look stit.

  • by King_Penguin,

    King_Penguin King_Penguin Oct 7, 2016 11:34 PM in response to PitipongK
    Level 10 (135,006 points)
    iTunes
    Oct 7, 2016 11:34 PM in response to PitipongK
    You can be in USA and purchase applications from other countries stores.

    If you want Apple to potentially permanently disable the account.

  • by PitipongK,

    PitipongK PitipongK Oct 8, 2016 9:03 AM in response to King_Penguin
    Level 1 (4 points)
    iTunes
    Oct 8, 2016 9:03 AM in response to King_Penguin

    I thinkg you are misunderstanding. Buy app from other countries is not illegal. What if a user buy their iPhone in China and all their app store linked to China apple store. Once they moved to US do they have to re-buy it all again? the answer is NO. Sir I have nothing to argue with you, but please do the actual research before commenting. Plus the topic is about in-app purchase from iPhone 7 with latest iOS . Therefore, if you do know anything please guide us.

     

    Thank you

  • by King_Penguin,

    King_Penguin King_Penguin Oct 8, 2016 9:14 AM in response to PitipongK
    Level 10 (135,006 points)
    iTunes
    Oct 8, 2016 9:14 AM in response to PitipongK

    I'm not misunderstanding, I'm correcting you. Using a country's store when not in that country isn't allowed - Apple can, and do, permanently disable accounts for doing that. If you move countries you put your new country (and payment details) on your account. If the app is in your new country's store you should (based on what other people have posted) be able to redownload it from the new country's store ;  that does not apply for music, films etc, that's what your backup is for.

     

    From the terms of use

    Our Services are available for your use in your country of residence (“Home Country”).
    Plus the topic is about in-app purchase from iPhone 7 with latest iOS

    I've replied to the OP about that, though you're taking it off-topic. If you have a card on an account it has to be a valid card and accepted by the current iTunes validation, irrespective of whether you have a balance on the account that covers the IAP's total price.