Dooban

Q: panic report

Hello, can someone help me with the below panic report? My computer restarts every now and again and gives the "Your computer restarted because of a problem" error message.

I took it to the Apple store and they thought it might be a software issue so told me to do a fresh install. I wiped everything and installed El Capitan (didn't want to instal Sierra yet) but the problem persists. It's quite an old computer and a few things have been replaced, including the boot up hard drive (it's now a Samsung EVO SSD) and there's also a normal HD now in the optical bay. The battery has also been replaced although the genius guy doesn't think that's related. He said that the Samsung hard drive could be the issue. Any way just wanted to check with this report too.

 

MacBook Pro (13-inch, Mid 2010)

Processor 2.66 GHz Intel Core 2 Duo

Memory 8 GB 1067 MHz DDR3

Graphics NVIDIA GeForce 320M 256 MB

Startup disk Macintosh SSD

Version El Capitan 10.11.6

 

*** Panic Report ***

panic(cpu 1 caller 0xffffff80161ce6fa): Kernel trap at 0xffffff7f97fab592, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000128, CR3: 0x00000001b8132000, CR4: 0x0000000000002660

RAX: 0xffffff80e79f4000, RBX: 0xffffff80e787f300, RCX: 0xffffff80e79d4000, RDX: 0x0000000000000000

RSP: 0xffffff9120da3c10, RBP: 0xffffff9120da3d90, RSI: 0x0000000000000000, RDI: 0xffffff80e7011000

R8:  0x0000000000000000, R9:  0x0000000000000057, R10: 0xffffff7f980418c0, R11: 0xffffff802b527c9c

R12: 0x0000000000000001, R13: 0xffffff9120da3db8, R14: 0xffffff80e787f0e8, R15: 0xffffff80e787f000

RFL: 0x0000000000010287, RIP: 0xffffff7f97fab592, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000000000128, Error code: 0x0000000000000002, Fault CPU: 0x1, PL: 0

 

Backtrace (CPU 1), Frame : Return Address

0xffffff9120da38a0 : 0xffffff80160dab52

0xffffff9120da3920 : 0xffffff80161ce6fa

0xffffff9120da3b00 : 0xffffff80161ec563

0xffffff9120da3b20 : 0xffffff7f97fab592

0xffffff9120da3d90 : 0xffffff80166df631

0xffffff9120da3df0 : 0xffffff8016197be5

0xffffff9120da3e30 : 0xffffff80160df2c3

0xffffff9120da3e60 : 0xffffff80160c28f8

0xffffff9120da3ea0 : 0xffffff80160d26a5

0xffffff9120da3f10 : 0xffffff80161b8eca

0xffffff9120da3fb0 : 0xffffff80161ecd86

      Kernel Extensions in backtrace:

         com.apple.GeForceTesla(10.0)[07CD2F70-A8DD-32EA-85C0-90433204BDAC]@0xffffff7f97 f9c000->0xffffff7f98067fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[5447B943-A94D-3BD4-A60F-98B24D19CE93]@0xffffff 7f9692c000

            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xff ffff7f96d2e000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0 xffffff7f96ce7000

            dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6 870D8B]@0xffffff7f96d3e000

 

BSD process name corresponding to current thread: com.apple.WebKit

 

Mac OS version:

15G1004

 

Kernel version:

Darwin Kernel Version 15.6.0: Mon Aug 29 20:21:34 PDT 2016; root:xnu-3248.60.11~1/RELEASE_X86_64

Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E

Kernel slide:     0x0000000015e00000

Kernel text base: 0xffffff8016000000

__HIB  text base: 0xffffff8015f00000

System model name: MacBookPro7,1 (Mac-F222BEC8)

 

System uptime in nanoseconds: 272482550971

last loaded kext at 247486193878: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f98ae5000, size 69632)

last unloaded kext at 126808572571: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7f97752000, size 12288)

loaded kexts:

com.apple.filesystems.msdosfs 1.10

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 110.22.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 274.12

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.GeForceTesla 10.0.0

com.apple.driver.AppleMikeyDriver 274.12

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.4.6f1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleBacklight 170.8.9

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1

com.apple.driver.AppleSMCLMU 208

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 3.1

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 245.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.driver.AppleUSBTCKeyboard 245.4

com.apple.driver.AppleIRController 327.6

com.apple.driver.AppleUSBCardReader 3.7.1

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.iokit.AppleBCM5701Ethernet 10.2.0

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleFWOHCI 5.5.4

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBOHCIPCI 1.0.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.00

com.apple.AppleGraphicsDeviceControl 3.12.8

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 274.12

com.apple.kext.OSvKernDSPLib 525

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.iokit.IOSurface 108.2.3

com.apple.iokit.IOSerialFamily 11

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleHDAController 274.12

com.apple.iokit.IOHDAFamily 274.12

com.apple.iokit.IOAudioFamily 204.4

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1

com.apple.iokit.IOBluetoothFamily 4.4.6f1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.AppleUSBMultitouch 250.5

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IO80211Family 1110.26

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOFireWireFamily 4.6.1

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.driver.usb.AppleUSBOHCI 1.0.1

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.driver.NVSMU 2.2.9

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.4

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.66 GHz, 8 GB, SMC 1.62f7

Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.4.6f1 17910, 3 services, 27 devices, 1 incoming serial ports

Serial ATA Device: ST750LX003-1AC154, 750.16 GB

Serial ATA Device: Samsung SSD 850 EVO 500GB, 500.11 GB

USB Device: USB Bus

USB Device: USB Bus

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: IR Receiver

USB Device: Apple Internal Keyboard / Trackpad

USB Device: USB 2.0 Bus

USB Device: Built-in iSight

USB Device: USB 2.0 Bus

USB Device: Card Reader

Thunderbolt Bus:

MacBook Pro, OS X El Capitan (10.11.6)

Posted on Oct 4, 2016 5:14 PM

Close

Q: panic report

  • All replies
  • Helpful answers

  • by Barney-15E,

    Barney-15E Barney-15E Oct 4, 2016 9:00 PM in response to Dooban
    Level 9 (50,578 points)
    Mac OS X
    Oct 4, 2016 9:00 PM in response to Dooban

    There is nothing in that report to suggest a software problem. You also don't have any external peripherals.

    It could be related to the graphics card as it shows up in the backtrace, but that doesn't mean it is so.

     

    The panic "signature" doesn't appear to be RAM related, either.

     

    If you can run the Apple Hardware Tests, that may find a fault somewhere.

     

    You can also reset NVRAM which may help, but not likely.

    How to Reset NVRAM on your Mac - Apple Support