iPhone 7 lightning to audio jack issues

I often connect my phone to play music on different stereo systems to play music out loud. When I used to do this with my 6S I had no issues with the output of the sound. Since switching to the iPhone 7 I need to use the adapter to play music, however when I do this the sound becomes quite distorted and at times if you put the volume up a bit higher the music will cut out. Even with a lower volume it is still quite distorted. When I use headphones with the adapter and plug the phone in my car there is no issue and sounds fine. It's only when I am playing music on stereo's.

I spoke to Apple support and they weren't really able to diagnose the issue or give me a suitable solution.


I am wondering if anyone else is experiencing problems with the lightning to audio jack connector or something similar? and is anyone aware of any other higher quality adapters you can buy or if there will be a fix by apple to deal with this?

iPhone 7 Plus, iOS 10.0.2

Posted on Oct 4, 2016 8:36 PM

Reply
9 replies

Jan 9, 2017 4:33 PM in response to frankt1987

I have an iPhone 7 and I use the new Audeze Sines lightening headphones. They sound great with one MAJOR exception. They don't play loud. Nothing wrong with my new headphones. It has something to do with Apple's iPhone 7 lightening port and its inability to play music at a louder level. I've downloaded a number of volume booster apps to see if that might help. It does increase the volume but distorts the sound.

Feb 16, 2017 10:56 AM in response to frankt1987

I have the same problem, or even worst.


I am music teacher, and very often I have to play some music in the classroom for my students, so it must sound very loud, and I used to connect my older iPhone 4 to the stereo system using the "3,5 jack to 2RCA stereo audio cable" (a cable connecting my phone to the auxiliary input of the stereo, normally on the back of it). With my iPhone 4 it worked perfectly. I could use either the headphones or this cable and listen to the music with the stereo system.

But now I have the iPhone 7... with no jack connection. So I bought the adaptor (Lightning to headphone jack). But in my case it only works with the headphones!!! If I connect this cable I mentioned, the stereo system doesn't get any audio signal at all.


Is it normal? Am I doing something wrong or must change something on the configuration of my iPhone? Or is just that the iphone is not capable of sending such a normal signal through the adaptor and it only works with headphones (which would be very disappointing)?


Could anyone help, please? I called to apple technical support and they didn't have any solution.


Thanks in advance!!!

Oct 4, 2016 10:26 PM in response to gdgmacguy

Hi thanks for the reply. However I am not speculating about the issues I am having. The issues are happening which is why I posted them so there would be no way for me to speculate such things. The reason for my question was to see if there was anyone else experiencing the same problems, and if they are what they had done to try and resolve. The reason I asked if there will be a "fix" is because the issue is real and as this is an Apple community hence the reason for the post here.

Dec 15, 2016 9:54 PM in response to frankt1987

Hey I have this exact same issue, and it is making me crazy. I have to use the adapter to use the stereo in the fitness classroom that I teach spin classes in. I can't even TOUCH the adapter to the jack without a pop, and distortion. Same as you, any volume, any equalization anything - so bad I cannot use the speakers. Just finding that you have the issue too makes me realize I'm not losing my mind, it IS that adapter causing the problem.


OK Apple - now its time to fix the (real!) issue. I hope maybe by now something has surfaced to help?

Dec 28, 2016 4:59 AM in response to frankt1987

I have a similar issue.


With the lightening to jack adapter, I'm having issues listening to music after less than two months of use: sound is popping and cracking very often. It's seems to be linked to the adapter as I have no issue with the headphones on my MacBook Pro 2016 and listening to music via bluetooth on the iPhone creates no such issue.


Also, and this is the issue you're describing if I understood correctly, I recently tried to connect via the adapter my iPhone to a couple of old amplified Bose speakers. The level of noise was so intense and distortions were such that listening to the music was not possible. Again, tried with another Apple product (iPad Air 2) with headphone jack on the same speakers = no problem.


@Apple: If I want to continue to use my headphones what solution do you recommend?


Using an iPhone 7 Plus with iOS 10.2 (14C92)

Dec 30, 2016 3:41 PM in response to frankt1987

Same thing to me. Anything that you listening using the lightning jack the sound gain to high and the voice to high with less bass and sometimes the sound get to distortion. In my case I got a iphone 7 plus, but I did a comparison test between iphone 7 regular and iphone 7 plus and the regular 7 was fine. Its happening on plus. Solution is use the Bluetooth to listenning the music. Using Bluetooth you will get back again the sound stabilized.

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iPhone 7 lightning to audio jack issues

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