Q: Safari Pop ups

Please download and install EtreCheck from http://etrecheck.com/

Run it and post the report here.

hi Allan,
i am facing the same problem with safari only and the pop-ups and it's not only pretending to be apple pop-ups.
and the frequency is every minute or so, and they open even if i am on chrome!!

EtreCheck version: 3.0.6 (315)

Report generated 2016-10-05 11:56:32

Download EtreCheck from https://etrecheck.com

Runtime 2:00

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Other problem

Hardware Information: ⓘ

    MacBook Pro (Retina, 15-inch, Mid 2015)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro11,4

    1 2.2 GHz Intel Core i7 CPU: 4-core

    16 GB RAM Not upgradeable

        BANK 0/DIMM0

            8 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            8 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 321

Video Information: ⓘ

    Intel Iris Pro

        Color LCD 3360 x 2100

System Software: ⓘ

    macOS Sierra  10.12 (16A323) - Time since boot: about 14 days

Disk Information: ⓘ

    APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) /  [Startup]: 249.79 GB (5.36 GB free) (Low!)

            Encrypted AES-XTS Unlocked

            Core Storage: disk0s2 250.14 GB Online

USB Information: ⓘ

    Apple Inc. Apple Internal Keyboard / Trackpad

    Broadcom Corp. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ

    Apple Inc. thunderbolt_bus

Configuration files: ⓘ

    /etc/hosts - Count: 14

Gatekeeper: ⓘ

    Anywhere

Unknown Files: ⓘ

    ~/Library/LaunchAgents/com.Aimersoft.KeepVidMusicHelper.plist

        ~/Library/Application Support/KeepVid_Music/KeepVid Music Helper.app

    ~/Library/LaunchAgents/com.example.mytest.plist

        sh -c ~/Library/Application\ Support/TarDisk/autorun.sh

    2 unknown files found. [Check files]

Kernel Extensions: ⓘ

        /Applications/DiskWarrior.app

    [not loaded]    com.alsoft.Preview (5.0 - SDK 10.5 - 2014-12-12) [Support]

        /Applications/KeepVid Music.app

    [not loaded]    com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6 - 2016-09-13) [Support]

        /Applications/Parallels Desktop.app

    [not loaded]    com.parallels.kext.hypervisor (11.1.2 32408 - SDK 10.9 - 2016-01-08) [Support]

    [not loaded]    com.parallels.kext.netbridge (11.1.2 32408 - SDK 10.9 - 2016-01-08) [Support]

    [not loaded]    com.parallels.kext.usbconnect (11.1.2 32408 - SDK 10.9 - 2016-01-08) [Support]

    [not loaded]    com.parallels.kext.vnic (11.1.2 32408 - SDK 10.9 - 2016-01-08) [Support]

        /Applications/VMware Fusion.app

    [not loaded]    com.vmware.kext.vmci (8.0.0 - 2015-09-29) [Support]

    [not loaded]    com.vmware.kext.vmioplug.15.1.6 (8.0.0 - 2015-09-29) [Support]

    [not loaded]    com.vmware.kext.vmnet (8.0.0 - 2015-09-29) [Support]

    [not loaded]    com.vmware.kext.vmx86 (8.0.0 - 2015-09-29) [Support]

    [not loaded]    com.vmware.kext.vsockets (8.0.0 - 2015-09-29) [Support]

        /Library/Extensions

    [not loaded]    at.obdev.nke.LittleSnitch (3.6.3 - SDK 10.8 - 2016-09-21) [Support]

    [not loaded]    com.TrustedData.driver.VendorSpecificType00 (1.8.0 - SDK 10.7 - 2016-09-21) [Support]

    [not loaded]    com.drobo.SCSI.ThunderBolt (1.1 - SDK 10.8 - 2016-09-21) [Support]

    [loaded]    net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-09-21) [Support]

Startup Items: ⓘ

    TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

    Startup items no longer function in OS X Yosemite or later

System Launch Agents: ⓘ

    [not loaded]    7 Apple tasks

    [loaded]    146 Apple tasks

    [running]    118 Apple tasks

System Launch Daemons: ⓘ

    [not loaded]    42 Apple tasks

    [loaded]    145 Apple tasks

    [running]    115 Apple tasks

Launch Agents: ⓘ

    [running]    at.obdev.LittleSnitchUIAgent.plist (2016-05-22) [Support]

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-05-22) [Support]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-09-24) [Support]

    [running]    com.bjango.istatmenusagent.plist (2015-10-04) [Support]

    [running]    com.bjango.istatmenusnotifications.plist (2015-10-04) [Support]

    [running]    com.bjango.istatmenusstatus.plist (2015-10-04) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]

    [loaded]    com.oracle.java.Java-Updater.plist (2015-11-08) [Support]

    [running]    com.teamviewer.teamviewer.plist (2016-09-21) [Support]

    [running]    com.teamviewer.teamviewer_desktop.plist (2016-09-21) [Support]

Launch Daemons: ⓘ

    [failed]    at.obdev.littlesnitchd.plist (2016-05-22) [Support]

    [running]    com.adobe.ARMDC.Communicator.plist (2016-09-24) [Support]

    [failed]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-09-24) [Support]

    [running]    com.adobe.agsservice.plist (2016-08-13) [Support]

    [failed]    com.adobe.fpsaud.plist (2016-05-10) [Support]

    [running]    com.bjango.istatmenusdaemon.plist (2015-10-04) [Support]

    [running]    com.cleverfiles.cfbackd.plist (2016-09-28) [Support]

    [not loaded]    com.crashplan.engine.plist (2016-07-13) [Support]

    [running]    com.datarobotics.ddservice64d.plist (2016-07-15) [Support]

    [running]    com.datarobotics.ddserviced.plist (2016-07-15) [Support]

    [loaded]    com.google.keystone.daemon.plist (2016-09-01) [Support]

    [loaded]    com.macpaw.CleanMyMac3.Agent.plist (2016-06-25) [Support]

    [loaded]    com.malwarebytes.HelperTool.plist (2016-08-04) [Support]

    [loaded]    com.oracle.java.Helper-Tool.plist (2015-11-08) [Support]

    [loaded]    com.teamviewer.Helper.plist (2016-08-26) [Support]

    [running]    com.teamviewer.teamviewer_service.plist (2016-09-21) [Support]

    [loaded]    com.wdc.WDPrivilegedHelper.plist (2016-08-03) [Support]

User Launch Agents: ⓘ

    [failed]    com.Aimersoft.KeepVidMusicHelper.plist (2016-09-18) [Support]

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2015-10-03) [Support]

    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-03-12) [Support]

    [failed]    com.example.mytest.plist (2016-06-20)

    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (2016-08-05)

    [running]    com.spotify.webhelper.plist (2016-09-21) [Support]

User Login Items: ⓘ

    SmartDaemon    Application  (/Library/Application Support/CleverFiles/SmartDaemon.app)

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    uTorrent    Application Hidden (/Applications/uTorrent.app)

    Android File Transfer Agent    Application  (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

    VMware Fusion Start Menu    Application  (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)

    CleanMyMac 3 Menu    Application  (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

    Spotify    Application Hidden (/Applications/Spotify.app)

    Jottacloud    Application  (/Applications/Jotta.app)

    CrashPlan menu bar    Application  (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

    younity    Application  (~/Applications/younity.app)

    Typing Speed Gauge    Application  (/Applications/Mavis Beacon Teaches Typing.app/Contents/Resources/Typing Speed Gauge.app)

    WDDriveUtilityHelper    Application  (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)

    DiskWarriorStarter    Application  (/Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)

    DiskWarriorDaemonStarter    Application  (/Volumes/DW/Installer Items/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)

    Aimersoft Helper Compact    Application  (~/Library/Application Support/Helper/Aimersoft Helper Compact.app)

    KeepVid Music Helper    Application  (~/Library/Application Support/KeepVid_Music/KeepVid Music Helper.app)

    Google Chrome    Application Hidden (/Applications/Google Chrome.app)

Internet Plug-ins: ⓘ

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-22) [Support]

    FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-18) [Support]

    QuickTime Plugin: 7.7.3 (2016-09-14)

    AdobePDFViewerNPAPI: 15.016.20041 - SDK 10.11 (2016-05-22) [Support]

    AdobePDFViewer: 15.016.20041 - SDK 10.11 (2016-05-22) [Support]

    Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-18) Outdated! Update

    Flip4Mac WMV Plugin: 2.4.2.4 (2016-08-19) [Support]

    Google Earth Web Plug-in: 7.1 (2015-10-04) [Support]

    Silverlight: 5.0.61118.0 - SDK 10.6 (2016-08-19) [Support]

    JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-22) Check version

User internet Plug-ins: ⓘ

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]

    npNASAEyes: NASAEyes_x86_64 1.0.0.0 - SDK 10.6 (2016-07-05) [Support]

Safari Extensions: ⓘ

    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-02-11)

    Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (2016-02-11)

    Sessions - David Yoo - https://sessions-extension.github.io/Sessions/ (2016-02-11)

    iMedia Converter Deluxe   - iSkysoft Studio - http://www.iskysoft.com (2014-03-21)

    LastPass - LastPass - https://lastpass.com (2016-08-25)

    Open in Internet Explorer - Parallels - http://www.parallels.com (2016-01-08)

3rd Party Preference Panes: ⓘ

    Flash Player (2016-05-10) [Support]

    Flip4Mac WMV (2012-03-20) [Support]

    FUSE for OS X (OSXFUSE) (2016-01-18) [Support]

    Java (2016-08-22) [Support]

    Tuxera NTFS (2016-05-10) [Support]

Time Machine: ⓘ

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 249.79 GB Disk used: 244.43 GB

    Destinations:

        WD Green 1TB [Local]

        Total size: 999.49 GB

        Total number of backups: 4

        Oldest backup: 7/27/16, 1:20 AM

        Last backup: 7/27/16, 4:04 AM

        Size of backup disk: Excellent

            Backup size 999.49 GB > (Disk size 249.79 GB X 3)

Top Processes by CPU: ⓘ

        55%    kernel_task

        21%    Google Chrome Helper(45)

        10%    WindowServer

         8%    Google Chrome

         3%    hidd

Top Processes by Memory: ⓘ

    3.68 GB    Google Chrome Helper(45)

    1.59 GB    kernel_task

    901 MB    com.apple.WebKit.WebContent(12)

    508 MB    Safari

    311 MB    Google Chrome

Virtual Memory Information: ⓘ

    1.35 GB    Free RAM

    15.00 GB    Used RAM (2.41 GB Cached)

    8.21 GB    Swap Used

Diagnostics Information: ⓘ

    Oct 5, 2016, 10:13:20 AM    ~/Library/Logs/DiagnosticReports/CloudStorageHelper_2016-10-05-101320_[redacted ].crash

        com.apple.SystemProfiler.CloudStorageHelper - /Applications/Utilities/System Information.app/Contents/XPCServices/CloudStorageHelper.xpc/Contents/MacOS/Clou dStorageHelper

this is the report you asked for, your feedback is really appreciated.
thanks.

Most people advise not to use cleaning programs. They can destroy your computer operation as they may already have done.

CleanMyMac 3 Uninstall

After un-installing, use this program to make sure you got all the pieces.

EasyFind – Spotlight Replacement

Safari – Popup takes over

Safari – Popup takes over (2)

Popup remover – Scam Zapper

Safari/Browsers - Eliminating browser redirects and advertisements

Safari/Browsers - Eliminating browser redirects and advertisements (2)

Hi Eric, i don't think it was CleanMyMac because i have't used it in a while and when i opened it yesterday it asked me to update because it wasn't compatible with MacOS Sierra.
however i followed the instructions in the links that you kindly provided and the problem seems to have been solved

thanks for you help man.

You are welcome.