VPN settings lost - iOS 10.0.2

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Level 1

9 points

VPN settings lost - iOS 10.0.2

I had VPN settings stored in my iPad. The VPN connections worked well until last iOS update. Now ALL my VPN connections disappeared. To make it even worse - I am unable to set them again, because there are new mandatory fields: VPN type and Shared key. I do not have a clue how to fill them since I never needed them when connecting to VPN via my iMac - please see the screenshot.

It makes me mad. I will welcome any suggestions.

iPad Mini, iOS 10.0.2, iPad mini Retina 4

Posted on Oct 5, 2016 1:14 AM

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Answer 1

Best reply

jf1984

Level 1

20 points

Oct 5, 2016 3:41 AM in response to jamike2

Prepare for removal of PPTP VPN before you upgrade to iOS 10 and macOS Sierra

System administrators preparing for iOS 10 and macOS Sierra should stop using PPTP connections for VPN. Learn about alternatives you can use to protect your data.

If you’ve set up a PPTP VPN server, iOS 10 and macOS Sierra users won't be able to connect to it. iOS 10 and macOS Sierra will remove PPTP connections from any VPN profile when a user upgrades their device.

Even though PPTP protocol is still available on iOS 9 and earlier or OS X El Capitan and earlier, we don't recommend that you use it for secure, private communication.

Alternatives to PPTP connections for VPN

Try one of these other VPN protocols for user-based authentication that are more secure:

L2TP/IPSec
IKEv2/IPSec
Cisco IPSec
SSL VPN clients on the App Store such as those from AirWatch, Aruba, Check Point, Cisco, F5 Networks, MobileIron, NetMotion, Open VPN, Palo Alto Networks, Pulse Secure, and SonicWall

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Answer 2

Oct 10, 2016 1:54 AM in response to jamike2

I do know how your mad, but apple stepping up security is a safe step. Do you still have the email, etc that came with the vpn? It should have a alternative way of setting it up.

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