Not able to change settings for "Public Website" and "Subscribers can edit" options

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Level 1

4 points

Not able to change settings for "Public Website" and "Subscribers can edit" options

I am not able to change the radio button settings for "Public Website" and "Subscribers can edit" options under "people" tab for any of my shared albums. By default "Subscribers can plot" is on and "Public Website" is off. They goback to default automatically and immediately when I try to change.

Posted on Oct 5, 2016 2:21 AM

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Answer 1

sterling r

Community Specialist

Oct 5, 2016 6:46 PM in response to krmadhu

Hello krmadhu,
Thank you for using Apple Support Communities.

I understand from your post that when you edit the settings on a shared album that the settings to not save and revert back to the old settings. I know how important it is for your settings to save for you. In a situation like this, I first recommend restarting your iPhone if you have not already. Then create a new shared album and see if the same thing happens or not. If the same thing happens, the next step I would recommend creating a back up file and then restoring your iPhone. The following links will provide you with the steps to restart, backup, and restore your iPhone:

Restart your iPhone, iPad, or iPod touch
How to back up your iPhone, iPad, and iPod touch

Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Best Regards.

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