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OS Sierra Mac Mail attachments missing

In many of my mails the attachments are missing. I have about 10 imap and pop3 accounts in my mac mail.

I use this for work and get 50-100 emails with attachment from different accounts per day.


I know this is a bug, but does anybody already have a practical solution until bug is fixed?


Thanks

MacBook Pro with Retina display, macOS Sierra (10.12)

Posted on Oct 5, 2016 3:06 AM

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Question marked as Best reply

Posted on Oct 5, 2016 9:23 AM

Hi Apple Support,


Can we have your immediate attention here, please? One of main mail features is not working, it's a critical issue.


Cheers,

Slaw

90 replies

Dec 16, 2016 1:30 AM in response to Klahane

e.g. . . .

This was driving me mad, especially when it's been so hard to find any information for such a major issue, but I found the solution further down which seems to have worked and wanted others coming here to prominently see:

Mailbox > Rebuild (your Inbox... or each mailbox you need I guess...?)

They said afterwards in Mail > Preferences > Accounts that Download Attachments was set to None, so they had to set it to All, but mine stayed on All and now my attachments seem to be all appearing fine again. Fingers crossed!

Dec 18, 2016 5:20 PM in response to BoscoBee

Well, here's where I am, days after 10.12.2:


If I send a new email from my Apple ID IMAP account, I see the attachment.

If I look at older emails which had the failure-to-display problem, they still don't show the attachment. If I move those emails to "Stored in iCloud" the attachments are visible. If I move them back to my On My Mac, the attachments are not visible.

OS Sierra Mac Mail attachments missing

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