Oblaye
Level 1 (4 points)
iPhone

Q: EVER SINCE THE 10 UPDATE ON MY IPHONE

EVER SINCE THE 10 UPDATE ON MY IPHONE, I CANNOT CONNECT TO THE WIFI PROPERLY, ALMOST LIKE IT IS BLOCKING ME FROM IT, IT WILL LET ME SIGN ON, BUT IT FREEZES IT WHEN TRYING TO USE WEB PAGES OR EVEN EMAIL

MacBook Air (11-inch, Early 2014), OS X El Capitan (10.11)

Posted on Oct 5, 2016 4:48 AM

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Oblaye

Q: EVER SINCE THE 10 UPDATE ON MY IPHONE

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  • by brenden dv,

    brenden dv brenden dv Oct 5, 2016 7:34 PM in response to Oblaye
    Community Specialists
    Oct 5, 2016 7:34 PM in response to Oblaye
    Hey Oblaye,

    Thanks for being a part of Apple Support Communities.

    I understand that your iPhone is able to see and connect to your Wi-Fi network, but you have no internet connection.  Can other devices on your Wi-Fi network connect to the internet?  If so, let's start with restarting your devices: 

      • Restart your iOS device.
      • Unplug your router and plug it back in.
      • Unplug your cable or DSL modem and plug it back in.

    Still can’t connect?

    Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

    If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

    Take care.