Nvidia kernel driver error Windows 7 64 bit

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Level 1

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Nvidia kernel driver error Windows 7 64 bit

Hey all.

Im running Win 7 on a 2010, 15 MBP osx 10.6.8. My problem is that my screen briefly goes black and comes back to normal. This happens when I try to open Firefox or Explorer (and the programs stop working). I use the Win partition for music making and never experience this problem with any of my DAWs. Im usually never online on bootcamp, but yesterday I bought some new software from a company called Native Instruments, which requires a program they provide, called Native Access, to download and register my product. Unfortunately this Native Access program is making my machine behave the same way as with Firefox and Explorer, which makes it impossible for me to download and register:/ Screen goes dark and comes back to normal (and the program stops working and I need to reboot to open it, only to experience the same error again). I havent got a clue about what I should do, and im terrified bout installing a new graphics driver and mess something up, as I got a loads of important projects going on. I already tried connecting the machine to my router with a cable instead of using airport (since all programs causing with behaviour tries to go online). I also tried connecting another screen but without any luck. Hope someone can help.

Thanks

MacBook Pro, null

Posted on Oct 5, 2016 7:50 AM

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Answer 1

Loner T

Level 9

59,536 points

Oct 5, 2016 11:51 AM in response to vocoder

Can you boot into Windows and check Device Manager for any unknown devices? Please also post the nVidia driver version.

You can use Brigadier from the OSX side (since SL BC Assistant may not be able to provide the latest BC5 drivers). It is available at https://github.com/timsutton/brigadier . If you have BC5 Assistant on another Mac, then you can also get the latest BC5 drivers from Install Windows 7 and earlier on your Mac using Boot Camp - Apple Support .

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Answer 2

Loner T

Level 9

59,536 points

Oct 5, 2016 9:00 AM in response to vocoder

First, back up Windows to an external disk. Second, create a Windows System Restore point. Third, check the System Requirements for Native Access software and ensure that your W7/Mac hardware meets them. What is the specific 2010 model of your Mac?

Are you on Snow Leopard on the OSX side?

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Answer 3

vocoder Author

Level 1

5 points

Oct 5, 2016 11:43 AM in response to Loner T

@Loner T, thank you very much for your reply. My MBP is a mid 2010, 2.5.3 ghz intel core i5, 4GB 1067 MHz DDR3 running Snow Leopard 10.6.8 with Windows 7 64 bit on bootcamp. Windows / bootcamp are both ´unreliable´, which makes me think, that I do not want to create a restore point. The error I described has been happening since day 1 I got bootcamp up and running, but since I never go online on the Win partition and havent had the need to until now, its only just become a serious problem. Why is it that I only experience this problem with programs like Firefox, Explorer and now Native Instruments Access? Has it something to do with them trying to connect to the internet, and how is this related to the Nvidia driver?

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Answer 4

Loner T

Level 9

59,536 points

Oct 5, 2016 1:58 PM in response to vocoder

I checked the nVidia site for the GT330M for W7 64-bit and I get 341.96.

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Answer 5

Loner T

Level 9

59,536 points

Oct 5, 2016 2:23 PM in response to vocoder

Create a Windows System Restore point which allow you to go back to v337.88. Download the latest to a USB Flash drive from the OSX side, switch to Windows and install the driver. Test. If you have issues, rollback to the Restore point.

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Answer 6

vocoder Author

Level 1

5 points

Oct 6, 2016 2:34 PM in response to vocoder

Updated to the latest driver. Problem is still there when opening the browser(s) but...I can now open the Native Access program and log in. So, updating did not entirely solve my problem, but most important is, that I can now to some extent use Native Access.

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Answer 7

Loner T

Level 9

59,536 points

Oct 5, 2016 1:25 PM in response to vocoder

1. Can you identify your exact model - How to identify MacBook Pro models - Apple Support ?

2. What is the nVidia GPU in the Mac?

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Answer 8

Loner T

Level 9

59,536 points

Oct 6, 2016 2:57 PM in response to vocoder

Can you the following two procedures and test?

Reset the System Management Controller (SMC) on your Mac - Apple Support

How to Reset NVRAM on your Mac - Apple Support

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Answer 9

vocoder Author

Level 1

5 points

Oct 5, 2016 1:22 PM in response to Loner T

The Nvidia drivers are version.337.88. Dunno if this clarifies anything? No unknown devices in the manager...

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Answer 10

vocoder Author

Level 1

5 points

Oct 5, 2016 1:46 PM in response to Loner T

The exact model popping up when typing in the serial nnumber is ~VIN,MacBook Pro (15-inch Mid 2010)

nvidia is: GeForce GT 330M

Thanks again for you replies Loner T.

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Answer 11

vocoder Author

Level 1

5 points

Oct 5, 2016 2:08 PM in response to Loner T

I see thats a newly released driver. Do you think updating to this could solve my problem and do I risk making the problem worse by updating?

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Answer 12

vocoder Author

Level 1

5 points

Oct 6, 2016 1:22 AM in response to Loner T

Okay cool. I dont have much faith in Windows system restore point...it really ***** compared to something like Timemachine on OSX. But I´ll give it a try and hopefully this will solve my problem.

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