hector297

Level 1 (4 points)

Mac OS X

Q: My mac stop working with the macOS Sierra update

I can only move mouse pointer

MacBook Pro (Retina, 13-inch, Mid 2014)

Posted on Oct 5, 2016 8:53 AM

I have this question too

Q: My mac stop working with the macOS Sierra update

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by JimmyCMPIT,

JimmyCMPIT Oct 5, 2016 8:54 AM in response to hector297
Level 6 (8,420 points)

Mac OS X

Oct 5, 2016 8:54 AM in response to hector297

shut down
disconnect all external devices
reboot into safe mode
Try safe mode if your Mac doesn't finish starting up - Apple Support
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