Callers hear their voice echo if I answer calls using carplay after ios10 update

Just to throw this out there, on my 2017 Honda Accord EX-L callers get that echo. Like everyone mentioned here, this problem does not occur with Bluetooth, just Carplay when plugged in. I am on Verizon and had an iPhone 7 it happened on. I upgraded to an iPhone 8 Plus and clean installed the os, I also did a Factory reset on my car system to see if that would fix it, and it hasn’t.

I called Honda, they sent to engineers to hopefully work on a fix, especially since Hyundai and Volkswagen were both able to fix it.

So my temporary fix for now until a software update fixes this permanently is as follows:

Go to settings

Go to Cellular

Go to Cellular Data options

Go to Enable LTE

Change option from Voice and Data to just Data

This removes the ability to operate internet while talking, but the echo goes away. I would just turn off Carplay, but I like having that Maps navigation on my screen.

I'm having the same issue...but, it only happens when I'm connected via USB on CarPlay. While driving if I'm in an open area on the freeway between major metropolitan areas it doesn't do it, only when I enter cities then it happens. At that time I have to unplug from CarPlay and wait until Bluetooth connects and the touchscreen in the vehicle asks to switch call and accept then the echo goes away. Next time I will shut off Bluetooth prior to connecting CarPlay and see if it continues.

Same for me in the uk. iPhone 6 iOS 10.2 Hyundai ioniq. It's clearly not going to simplex where the mic is supposed to cut out when the person is talking so they don't hear the echo. Very very annoying. Please look into this.

I had this problem too. PROBLEM SOLVED! The latest software update (late feb, 2017) for the car fixed the problem. The echo is gone and the sound of the phone is just fine at both ends. The car software is updated by the dealer via the SD card and takes about 10 minutes.

Have an appointment to Honda Dealer to Hopefully fix the echo. When I call the service dept they knew nothing about an SD card update? Hope this can be fixed on my Honda Accord. It is sooooo good on my end but my callers hate it.

Thanks so much- I have been annoyed by this problem with my 2017 Honda Accord Hybrid for the past year. Your fix is working! I could never figure out why my Verizon phone would echo but my wife's Sprint phone worked fine- now I know. The LTE option you mention above is not on my wife's Sprint phone.

Thanks again!

I bought a 2017 Honda Accord Hybrid and I have had the same problem with Apple car Play with my Iphone 7+. I’m not sure which IOS version, but before version 11.0. I have not tried car play with IOS 11.0 yet. The peeple that I talked to kept hearing a bad echo until I turned car play off and only used Bluetooth.

thanks for the response, but i still havent had any luck turning off data and voice the issue still persists. I am on tmobile though . Not sure what to do, I went to the dealer and they dont have a update for my car, also called Hyundai Customer care and they said they haven't heard of this issue 😠 oh well

I've heard similar complaints from people I call for what it's worth. Not sure what the issue is. If I reduce the volume of the system in the car, it seems to help somewhat. My wife doesn't seem to have the same problem.

I am sad to also report on the Apple Carplay problem (with the caller at the other end hearing themselves as a strong echo). A google-search reveals this to have been a problem with several car makes and I find it is also an issue in the brand new Hyundai Ioniq.

The problem occurs when making or receiving a call when connected through Carplay, which requires a wired connection between car and phone. It also occurred before I enabled the bluetooth-connection, which BTW is automatically shut down when you plug in the cable.

The echo problem does not occur when using just the bluetooth connection.

(I'm using an iphone 6S with ios 10.0.2)

I am also having this issue, although it only occurrs on approximately 20 to 30% of calls. I haven't noticed any correlation between incoming or outgoing calls and/or calls with other iPhones, landlines, or android phones. It especially seems to be an issue when the other caller is in the car on bluetooth, but I can't really confirm this correlation.

I have a iphone 7plus (ATT) with iOS10.1.1 in a 2015 Hyundai Sonata Limited w/Nav.

PLEASE FIX THIS APPLE! Otherwise, carplay is amazing.

Same problem here iphone 7+ 256 GB IOS 10.2. Hyundai Iqoniq Electric in Norway...

Same, Hyundai Sonata, iPhone 5 car play, echo on all calls other end. USB plug. Maybe didn't happen a few iOS updates ago? Really annoying

I am having the exact same problem with the iphone 7+

hello did you find a solution? I have the same issue