Mariaaa_ayy
Level 1 (8 points)
Apple Music

Q: Apple Music queue on iOS10

I just recently updated my iPhone 6 to an iPhone 7, and when i wanted to queue music using Apple Music on my iPhone 7 it wouldn't let me. I tried pressing down on the song until I got the window to pop up to queue music,  but it never pops up. I also dont have the options to shuffle, replay, or keep on replay options on my music. Is anyone experiencing this problem? Someone please help!!!

iPhone 7, iOS 10.0.2

Posted on Oct 5, 2016 10:37 PM

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Mariaaa_ayy

Q: Apple Music queue on iOS10

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  • by jameson.h,

    jameson.h jameson.h Oct 6, 2016 4:09 PM in response to Mariaaa_ayy
    Community Specialists
    Oct 6, 2016 4:09 PM in response to Mariaaa_ayy

    Hi Mariaaa_ayy,

     

    Welcome to the Apple Support Communities!

     

    From your post, it sounds like you have a couple of different questions regarding music. 

     

    First, you did describe the correct actions to take when adding a song to Up Next. When you find a song you want to add to that list, you can press that song using 3D Touch to pop up the menu that allows you select Play Next or Play Later, among other options. 

     

    To troubleshoot this situation, first we would like to know if 3D Touch is working for you as expected outside of Music. If it is, first quit Music and then restart your iPhone. These steps are in the two respective articles. Test the behavior after completing the restart.

     

    Force an app to close on your iPhone, iPad, or iPod touch - Apple Support

     

    Restart your iPhone, iPad, or iPod touch - Apple Support

     

    If you are having an issue with 3D Touch outside of Music as well, try adjusting the 3D Touch sensitivity. 

     

    3D Touch - iPhone

     

    The second question you had was about the Shuffle and Repeat options. These can be found by swiping up on a currently playing song. This is also where you see your Up Next list.

     

    Play music - iPhone

     

    Shuffle. Swipe up, then tap the Shuffle button to play your songs in random order. Tap again to turn off shuffle.

    When viewing the contents of a playlist or album, tap Shuffle All.

     

    Repeat. Swipe up, then tap the Repeat button to repeat an album or playlist. Double-tap the Repeat button to repeat a single song.

     

    See what’s up next. Swipe up. Tap a song to play it and the songs that follow. Drag the Reorder button to reorder the list.

     

    Cheers!