Yahoo! Password Required

Question

Level 1

83 points

Yahoo! Password Required

Recently, last two weeks or so, I've been getting a popup on my Mac and iPhone telling my that my Yahoo password is required. I follow the prompts, enter my password, get an email from yahoo my account has been signed in from such and such device and everything seems fine. Then a day or so later it wants me to do the same thing again and again...

Apple told me to contact Yahoo. I can not find anyway to contact Yahoo.

MacBook Pro (Retina, 15-inch, Late 2013), OS X Mavericks (10.9.2)

Posted on Oct 6, 2016 10:43 AM

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Answer 1

Oct 6, 2016 11:46 AM in response to WDI

If the sign-in screen continues to appear after you click "Sign in," you'll need to reset the "sign in" cookie.

From the Sign-in page, click Sign in as a different user.
Enter your Yahoo ID and Password, then click Sign in.

If that doesn't fix the problem, these steps can also help you sign in:

Clear your browser's cookies.
Close and re-open your browser, then try signing in again.
If you're having trouble signing directly into a Yahoo Mail or a different product page, try signing in to the primary Yahoo login page.
Complete these steps again using a different supported browser.

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Answer 2

WDI Author

Level 1

83 points

Oct 8, 2016 12:17 AM in response to PATRICKMELE

It's OSX system preferences/internet accounts/Yahoo that's having the problem. And I can sign in. However, a day or so later I get the popup in OSX again prompting me for the password. It's a constant cycle everyday or so.

Same thing with iOS.

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