brother printer MFC-J4620DW
can't get this printer to connect to my mac. want to set it up as airprint. will not connect over wifi
iMac, iOS 5
User profile for user:
braden85
User level:
Community Specialist
Hey myadele,
Thanks for being a part of Apple Support Communities.
I understand your Mac isn't able to connect to your AirPrint enabled printer. I suggest that you follow through the steps outlined below to help troubleshoot this issue:
Take care.
Thanks for being a part of Apple Support Communities.
I understand your Mac isn't able to connect to your AirPrint enabled printer. I suggest that you follow through the steps outlined below to help troubleshoot this issue:
About AirPrintIf you can't print to your AirPrint printer
Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."
- On your iPhone, iPad or iPod touch, verify that your device is using the latest version of iOS available and that the app you're printing from is up to date.
- On your Mac, use Software Update to update the Mac operating system and apps you've purchased from the Mac App Store.
- Check with your printer's manufacturer to see if any firmware updates are available for your printer model.
- You can connect an AirPrint device to your network either through bridging, or a direct connection to your Wi-Fi network.
- AirPrint devices connected to the USB port of an Apple AirPort Base Station or AirPort Time Capsule don't use AirPrint. If your printer includes AirPrint, connect it directly to your Wi-Fi network or the Ethernet LAN port on your Base Station to print wirelessly.
- After turning on your printer, wait a few moments before trying to print. Some printers might take a minute or two after powering up before joining your network.
If you've tried these steps but still can't print, you can also get help resolving printer issues on your Mac.
Take care.