Ec.Sol

Level 1 (8 points)

iPhone

Q: iOS 10 App Store page freeze

My app store page freezes quite often while I'm trying to slide up and down. Does anyone have the same issue?

iPhone 7, iOS 10.0.2

Posted on Oct 6, 2016 1:33 PM

I have this question too

Q: iOS 10 App Store page freeze

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Helpful answers

by judysings,

judysings Oct 7, 2016 12:21 PM in response to Ec.Sol
Community Specialists

Oct 7, 2016 12:21 PM in response to Ec.Sol

Hi Ec.Sol,

If the App store app on your iPhone is unresponsive, try closing the app, restarting your iPhone, and launching it again:

Force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone, iPad, or iPod touch

This should reestablish a connection to the iTunes Store. If the issue persists, try these additional steps:

If you can’t connect to the iTunes Store

Take care.
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