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iPhone 7 Plus telephoto camera not working

Is anyone having problems with the iPhone 7 Plus telephoto lens not activating. I'll go to the camera app and hit the 2x zoom feature but it is appearing to not be activating the 56mm camera on the front. I'm covering the lens with my finger, the camera on the right hand side and the iPhone still displays a picture despite me covering up one of the teo cameras. I just can't get it to activate the second camera. it appears to only be digitally zooming. I'll be doing this outside and it'll only digitally zoom when I cover up the second lens.

iPhone 7 Plus, iOS 10.0.2

Posted on Oct 6, 2016 2:45 PM

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Posted on Oct 9, 2016 11:46 AM

Im having this same issue. I heard from someone that it might not work untill the next software update... but I have no idea and haven't found anything to help online. If someone else knows people comment.

7 replies

Oct 15, 2016 12:05 AM in response to Wallen83

I noticed the same issue until I came here and read Wallen83's reply. I tried facing the camera to a ceiling light and it switched automatically to the telephoto camera then i covered the telephoto camera again and a second later it switched back to the wide angle camera until i removed my finger.


Thank you so much for your help Wallen83.

Oct 20, 2016 1:02 PM in response to SM_Canon

It appears that Wallen83 is correct. The focus point can't be too close to the lens in addition to having enough ambient light. Although ambient light shouldnt matter a whole lot when switching lens type. Hopefully apple will address this in the future and maybe not require a minimum ambient light conditions in order to use the telephoto lens. Additionally, when I was using the telephoto lens, it appears that the wide angle lens also assists in selecting the appropriate exposure setting. Thanks for the tip!

iPhone 7 Plus telephoto camera not working

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