Q: losing bluetooth keyboard 3 times or more a day
I have a late 2013 iMac, I am continually losing bluetooth connection on keyboard at a minimum of three to four times a day, this is the third keyboard they have replaced, support tells me it has to be keyboard but after three I know that is not the case.I am running the latest updates and OS Sierra but the disconnects have happened for at least two years. I have Magic trackpad, Magic Mouse as well. They are all running at same time yet they NEVER lose connectivity. Apple support at store says if it happens again to bring in computer, which I did last time, but they did not check it, convinced it had to be in keyboard.Three boards is crazy. I don't want to have to drag 27" iMac in store again and leave it. I have to push button on side ofd board to cut it off and then back on to get connectivity.Any help or suggestions would be appreciated
iMac, Sierra version 10.12
Posted on Oct 6, 2016 4:07 PM