Mallen32

Q: 2 Factor Authentification on Apple TV

I have an Apple TV that is not accepting the 2 factor authebtification. This not the current Apple TV model, but everything else works perfectly on it. I have another Apple TV (same model) that has not had the same problem.

 

Here's what it's doing. When I try to open the movies app to access my purchased movies or to rent a movie, it asks for my login and password. After putting those in, it asks for the verification code, which pops up on my iPhone. When I put the code in it immediately loops back and asks me for my ID and password. I've put it in 5 times in a row and it just keeps looping.

 

I Have tried restarting the device on several occasions.

 

LIke I said, my other Apple TV is working fine and all my other devices are working with the 2 factor authentication.

 

ANy advice would be appreciated!

Apple TV (3rd generation)

Posted on Oct 6, 2016 5:31 PM

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