Q: Photos not working properly
Using Photos has become very frustrating. I double click on photos and it takes forever to expand. The system is prone to freezing whenever I am trying to edit or move photos. I have about 2000 photos in the library which is less than what I used to have in my iPhoto library which gave me none of the trouble I am currently experiencing. I have run EtreCheck and copied the results below in the hope someone can help.
EtreCheck version: 3.0.6 (315)
Report generated 2016-10-06 21:03:19
Download EtreCheck from https://etrecheck.com
Runtime 2:11
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Description:
Photos application very slow or freezes, slows down other applications
iMac (21.5-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Intel Iris Pro
iMac 1920 x 1080
macOS Sierra 10.12 (16A323) - Time since boot: less than an hour
APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 999.03 GB (779.30 GB free)
Core Storage: disk0s2 999.35 GB Online
Western Digital My Passport 0748
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
EPSON EPSON WorkForce 630 Series
Lexar Echo
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/System/Library/Extensions
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1 - 2016-10-04) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4 - 2016-10-04) [Support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6 - 2016-10-04) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.11 - 2016-10-04) [Support]
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6 - 2016-10-04) [Support]
[not loaded] 6 Apple tasks
[loaded] 173 Apple tasks
[running] 92 Apple tasks
[not loaded] 41 Apple tasks
[loaded] 160 Apple tasks
[running] 102 Apple tasks
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-15) [Support]
[running] com.amazon.sendtokindle.launcher.plist (2014-06-04) [Support]
[loaded] com.epson.ews.launcher.plist (2010-01-07) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-15) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-15) [Support]
[loaded] com.adobe.fpsaud.plist (2016-08-30) [Support]
[running] com.fitbit.galileod.plist (2015-10-30) [Support]
[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]
[running] com.syniumsoftware.CleanAppDaemon.plist (2015-03-26) [Support]
[running] com.wdc.SmartwareDriveService.plist (2013-11-12) [Support]
[running] com.wdc.WDSmartWareService.plist (2013-11-12) [Support]
[failed] com.adobe.ARM.[...].plist (2011-06-30) [Support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist (2009-11-13)
[failed] com.ecamm.printopia.plist (2012-05-30) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
TomTomMyDriveConnectHelper Application (/Applications/TomTom MyDrive Connect.app/Contents/MacOS/TomTomMyDriveConnectHelper.app)
EEventManager Application Hidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
TomTomHOMERunner Application Hidden (~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Console Application (/Applications/Utilities/Console.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
WD Quick View Application (/Library/Application Support/WDSmartWare/WDQuickView.app)
Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-14) [Support]
FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
QuickTime Plugin: 7.7.3 (2016-09-14)
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
Google Earth Web Plug-in: 6.0 (2011-05-17) [Support]
Silverlight: 4.0.51204.0 (2011-04-05) [Support]
iPhotoPhotocast: 7.0 (2010-04-06)
CleanApp Logging Service (2015-03-26) [Support]
Flash Player (2016-08-30) [Support]
Flip4Mac WMV (2011-01-14) [Support]
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.03 GB Disk used: 219.73 GB
Destinations:
My Passport for Mac [Local]
Total size: 499.73 GB
Total number of backups: 83
Oldest backup: 14/11/14, 10:29 am
Last backup: 6/10/16, 8:32 pm
Size of backup disk: Too small
Backup size 499.73 GB < (Disk used 219.73 GB X 3)
2% WindowServer
2% fontd
2% kernel_task
0% com.apple.AmbientDisplayAgent
0% Console
686 MB kernel_task
434 MB com.apple.WebKit.WebContent(3)
336 MB mdworker(21)
287 MB Safari
115 MB Console
3.04 GB Free RAM
4.96 GB Used RAM (2.50 GB Cached)
0 B Swap Used
Oct 6, 2016, 08:54:25 PM Self test - passed
Oct 6, 2016, 08:51:35 PM ~/Library/Logs/DiagnosticReports/MTLCompilerService_2016-10-06-205135_[redacted ].crash
/System/Library/Frameworks/Metal.framework/Versions/A/XPCServices/MTLCompilerSe rvice.xpc/Contents/MacOS/MTLCompilerService
Oct 5, 2016, 12:12:02 AM ~/Library/Logs/DiagnosticReports/cloudd_2016-10-05-001202_[redacted].crash
/System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd
Oct 5, 2016, 12:03:00 AM /Library/Logs/DiagnosticReports/Safari_2016-10-05-000300_[redacted].hang
/Applications/Safari.app/Contents/MacOS/Safari
Oct 4, 2016, 08:47:47 PM /Library/Logs/DiagnosticReports/Photos_2016-10-04-204747_[redacted].hang
/Applications/Photos.app/Contents/MacOS/Photos
Oct 4, 2016, 08:47:45 PM /Library/Logs/DiagnosticReports/Google Chrome_2016-10-04-204745_[redacted].hang
/Applications/Google Chrome.app/Contents/MacOS/Google Chrome
iMac, OS X Yosemite (10.10.5), Recently upgraded to Sierra Version
Posted on Oct 6, 2016 4:48 PM