iPhone
Q: iPhone 6 Not Responding Due to Virus
After I pressed on the "play" sign on a video, Safari automatically jumped to a new window with an address that seems to be an ad.
This is when my iPhone 6 stops responding to any actions i took.
No matter how many times I'd pressed on the home button or tried to shut off my iPhone, the window kept popping up.
LATER THE SCREEN WENT BLACK COMPLETELY with the "loading" sign loading until now!! I don't know what to do now...
iPhone 6, iOS 10
Posted on Oct 6, 2016 7:42 PM
by Carolyn Samit,Apple recommended
Apple Music
Tap Settings > Safari then swipe down and tap: Clear History & Website Data then restart your iPhone.
Posted on Oct 6, 2016 7:44 PM