curtdtsp

Q: iMac freezes everyday

My iMac has been freezing, or locking up, more in more frequently over the past 6-12 mos. It essentially happens at least 1x per day now. Is my hard drive about to die?

 

I saw a message on another thread that mentions an EtreCheck report. So, I ran this, and have included the output for anyone that knows how to diagnose the report.

 

EtreCheck version: 3.0.6 (315)

Report generated 2016-10-06 21:25:34

Download EtreCheck from https://etrecheck.com

Runtime 5:39

Performance: Below Average

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Apps are crashing

Description:

Computer freezes every day

 

Hardware Information:

    iMac (27-inch, Late 2009)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac10,1

    1 3.06 GHz Intel Core 2 Duo CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            Empty  

        BANK 1/DIMM0

            Empty  

        BANK 0/DIMM1

            2 GB DDR3 1067 MHz ok

        BANK 1/DIMM1

            2 GB DDR3 1067 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information:

    ATI Radeon HD 4670 - VRAM: 256 MB

        iMac 2560 x 1440

 

System Software:

    macOS Sierra  10.12 (16A323) - Time since boot: less than an hour

 

Disk Information:

    ST31000528ASQ disk0 : (1 TB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) /  [Startup]: 999.35 GB (414.88 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    PIONEER DVD-RW  DVRTS09   ()

 

USB Information:

    Apple Computer, Inc. IR Receiver

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Card Reader

    Apple Inc. Built-in iSight

 

Configuration files:

    /etc/hosts - Count: 15

 

Gatekeeper:

    Mac App Store and identified developers

 

Unknown Files:

    /Library/LaunchDaemons/com.RELlLzac.plist

       

    /Library/LaunchDaemons/com.apple.milobe.plist

        /Library/milobe

    /Library/LaunchDaemons/com.apple.morkim.plist

        /Library/morkim

    /Library/LaunchDaemons/com.darshana.service.plist

       

    /Library/LaunchDaemons/com.gvhcbdawxukp.plist

       

    /Library/LaunchDaemons/com.hdqomdtgasbz.plist

       

    6 unknown files found. [Check files]

 

Kernel Extensions:

        /System/Library/Extensions

    [not loaded]    com.Belcarra.iokit.USBLAN_netpart (2.0.2 - 2016-09-21) [Support]

    [not loaded]    com.Belcarra.iokit.USBLAN_usbpart (2.0.2 - 2016-09-21) [Support]

    [not loaded]    com.RemoteControl.USBLAN.usbpart (2.0.6 - 2016-09-21) [Support]

    [not loaded]    com.aliph.driver.jstub (1.1.2 - SDK 10.7 - 2016-09-21) [Support]

    [not loaded]    com.flipvideo.IOUSBCameraMassStorage (1.0.0 - 2016-09-21) [Support]

 

        /System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns

    [not loaded]    com.belcarra.iokit.netpart.panther (1.6.1 - 2007-06-06) [Support]

 

        /System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns

    [not loaded]    com.belcarra.iokit.usbpart.panther (1.6.1 - 2007-06-06) [Support]

 

        /System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns

    [not loaded]    com.RemoteControl.USBLAN.panther (1.6.1 - 2007-06-06) [Support]

 

System Launch Agents:

    [not loaded]    9 Apple tasks

    [loaded]    170 Apple tasks

    [running]    92 Apple tasks

 

System Launch Daemons:

    [not loaded]    39 Apple tasks

    [loaded]    166 Apple tasks

    [running]    99 Apple tasks

 

Launch Daemons:

    [not loaded]    com.RELlLzac.plist (2016-09-29) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-08-29) [Support]

    [running]    com.apple.milobe.plist (2016-09-29) [Support]

    [running]    com.apple.morkim.plist (2016-10-03) [Support]

    [not loaded]    com.darshana.service.plist (2016-09-29) [Support]

    [not loaded]    com.gvhcbdawxukp.plist (2016-10-03) [Support]

    [not loaded]    com.hdqomdtgasbz.plist (2016-09-29) [Support]

    [loaded]    com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (2016-01-09) [Support]

    [running]    com.sonos.SonosLibraryServer.plist (2016-09-08) [Support]

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2011-04-18) [Support]

    [loaded]    com.adobe.ARM.[...].plist (2010-07-18) [Support]

    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist (2009-11-25)

    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-10-05) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-07-15) [Support]

    [running]    com.micromat.SMSDaemon.plist (2012-07-03) [Support]

 

Internet Plug-ins:

    Silverlight: 5.1.10411.0 - SDK 10.6 (2012-10-05) [Support]

    FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-29) [Support]

    Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-29) [Support]

    AdobePDFViewer: 9.5.5 (2013-05-17) [Support]

    QuickTime Plugin: 7.7.3 (2016-09-13)

    JavaAppletPlugin: 15.0.1 - SDK 10.12 (2011-12-08) Check version

 

User internet Plug-ins:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-06-21) [Support]

    WebEx64: 1.0 - SDK 10.6 (2014-09-19) [Support]

    WebEx: 1.0 (2010-04-22) [Support]

 

3rd Party Preference Panes:

    Flash Player (2016-08-29) [Support]

    Flip4Mac WMV (2012-09-14) [Support]

    MacFUSE (Tuxera) (2011-07-22) [Support]

    Perian (2011-07-23) [Support]

 

Time Machine:

    Skip System Files: NO

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 999.35 GB Disk used: 584.46 GB

    Destinations:

        Seagate Backup Plus Drive [Local]

        Total size: 4.00 TB

        Total number of backups: 23

        Oldest backup: 6/30/13, 10:44 PM

        Last backup: 4/1/16, 2:34 PM

        Size of backup disk: Excellent

            Backup size 4.00 TB > (Disk size 999.35 GB X 3)

 

Top Processes by CPU:

         1%    System Events

         0%    kernel_task

         0%    Safari

         0%    cloudpaird

 

Top Processes by Memory:

    676 MB    com.apple.WebKit.WebContent(6)

    553 MB    kernel_task

    147 MB    Safari

    131 MB    mdworker(6)

    127 MB    assistant_service

 

Virtual Memory Information:

    898 MB    Free RAM

    3.12 GB    Used RAM (922 MB Cached)

    140 MB    Swap Used

 

Diagnostics Information:

    Oct 6, 2016, 08:26:10 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202610_[redacted].crash

        com.apple.Safari - /Applications/Safari.app/Contents/MacOS/Safari

    Oct 6, 2016, 08:26:09 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202609_[redacted].crash

    Oct 6, 2016, 08:26:08 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202608_[redacted].crash

    Oct 6, 2016, 08:26:07 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202607_[redacted].crash

    Oct 6, 2016, 08:26:06 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202606_[redacted].crash

    Oct 6, 2016, 08:26:05 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202605_[redacted].crash

    Oct 6, 2016, 08:26:04 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202604_[redacted].crash

    Oct 6, 2016, 08:26:03 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202603_[redacted].crash

    Oct 6, 2016, 08:26:02 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202602_[redacted].crash

    Oct 6, 2016, 08:26:01 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202601_[redacted].crash

    Oct 6, 2016, 08:26:00 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202600_[redacted].crash

    Oct 6, 2016, 08:25:59 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202559_[redacted].crash

    Oct 6, 2016, 08:25:58 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202558_[redacted].crash

    Oct 6, 2016, 08:25:57 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202557_[redacted].crash

    Oct 6, 2016, 08:25:56 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202556_[redacted].crash

    Oct 6, 2016, 08:25:55 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-06-202555_[redacted].crash

    Oct 6, 2016, 08:23:25 PM    Self test - passed

    Oct 4, 2016, 07:12:12 PM    /Library/Logs/DiagnosticReports/Safari_2016-10-04-191212_[redacted].hang

VIN,iMac (27-inch Late 2009), iOS 10.0.2

Posted on Oct 6, 2016 7:48 PM

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Q: iMac freezes everyday

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  • Helpful answers

  • by BDAqua,

    BDAqua BDAqua Oct 7, 2016 10:45 AM in response to curtdtsp
    Level 10 (123,780 points)
    Oct 7, 2016 10:45 AM in response to curtdtsp

    We need to see the latest Safari Crash log...

     

    Open console in Applications>Utilities, check the Crash log for Safari for clues.

     

    Click on the top line we want, Shift plus click on the bottom line we want, CMD+c to copy, then paste the text in a reply with CMD+v