Iphone 6 display screen got broken accidently

Question

Level 1

4 points

Iphone 6 display screen got broken accidently

Dear Sir/ Mam,

As I have iPhone 6 and its display screen got broken accidentally, I have submitted it to apple authorized service center for repairing purpose. After some time service center reply me that iPhone is non repairable and suggested me to buy a new one with the replacement to it along with some payment.

Now I want to buy iPhone 7 in the replacement of iPhone 6. Please let me know how can I replace my old iPhone 6 to iPhone 7.

Please do the needful.

Waiting your positive response.

Regards;

Anuj S***

*********/ *********

<Personal Information Edited by Host>

iPhone 6, iOS 9.3.5, need to replace iphone 6 to 7

Posted on Oct 6, 2016 11:48 PM

Reply

Answer 1

Jonathan UK

Level 10

164,015 points

Oct 7, 2016 4:22 AM in response to prakash154

Hi

Apple's policy under chargeable, out-of-warranty repair service is to issue a replacement iPhone of the same model as the item that was booked in for repair.

Apple does not offer the option to upgrade as part of the out-of-warranty repair service.

Whilst you can certainly ask Apple, it would normally be necessary for you to buy an iPhone 7 separately:

Note that no-one here can either tell you what Apple will decide or arrange anything for you - this is a user-based technical support community.

Reply