The anti-glare layer of Macbook Retina is blistered

Question

Level 1

12 points

The anti-glare layer of Macbook Retina is blistered

Dear Mr/Ms,

I got a MacBook Pro (Retina, 13-inch, Mid 2014) (Japanese keyboard layout).

I bought it from website at Japan in last Jul (2016), then I move to Vietnam for my job.

After using for some days, I recognize that the anti-glare layer of screen is blistered.
I searched and got the information that Apply will support for fixing this case.

So I would like to ask that is there any store which could help me fix this problem at Hanoi, Vietnam? Could you please provide the address and the contact to me?

Thank you so much and really hope to get your support...

My best regards.

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Oct 6, 2016 9:17 PM

Reply

Answer 1

chuck_3rd

Community Specialist

Oct 7, 2016 4:36 PM in response to Ta Viet

Hi Ta Viet,

Welcome to the Apple Support Communities!

We understand that your MacBook Pro is having an issue with the coating on its display. In this situation, we would like to get this computer into an Apple Retail Store or an Apple Authorized Service provider near you so it can be evaluated.

Use the following link to find an Apple Retail Store or an Apple Authorized Service provider near your location in Hanoi, Vietnam.

Apple - Find Locations

Cheers!

Reply

Answer 2

Ta Viet Author

Level 1

12 points

Oct 9, 2016 7:50 PM in response to chuck_3rd

Dear Alex,

Thank you so much for your help.

I found an AAS near my location, I will bring my Mac there today.

Wish me luck 😉.

Cheers!

Reply