Q: Problem connecting to Canoscan 9950F
I have a Canoscan 9950F scanner (connected to my iMac via USB) that I haven't used since before I installed the first version of El Capitan. I now have v10.11.6 installed. After installing the latest Canoscan driver (Ver.16.1.0a) I can see the scanner listed under USB devices in the System Report but not under Printers and Scanners in System Preferences and no way to add it. My Samsung multifunction printer and Canon colour printer (both using wireless connection) are listed and working perfectly. I've tried to connect to it using various scanning programs (e.g. Image Capture, Vuescan among others) but they either don't recognise it at all or recognise its existence but say it's not connected. I desperately want to scan some old negatives, slides and photographs (well beyond the capability of the Samsung). It worked perfectly with previous systems. Any suggestions?
iMac, OS X El Capitan (10.11.6)
Posted on Oct 6, 2016 10:46 PM