Emilia
Level 1 (22 points)
Mac OS X

Q: Cannot disable iCloud on iOS7 iPad without losing data

I got 2 iPads, the older one still on iOS7, the other iOS9. Not thinking about the "progress" in iCloud services over the years I activated iCloud on iOS7 in order to sync some Pages documents. I got the message that documents have been uploaded to iCloud but to use "sync features" or iCloud Drive I need to update to iOS8.

 

Fair enough, but for now I simply wanted to go back to offline working so I disabled iCloud again. Now suddenly all my Pages documents have disappeared Re-enabling the (non-functional) iCloud makes them visible again.

 

Its weird that the documents are shown in Pages as not-uploaded (a grey upward arrow on each icon) but somehow they are disappearing when I switch off iCloud. As expected they don't show up on the other iPad with iOS9 either. Where are the documents then?

Mac Pro, OS X Yosemite (10.10.5), null

Posted on Oct 7, 2016 4:54 AM

Close
Emilia

Q: Cannot disable iCloud on iOS7 iPad without losing data

  • All replies
  • Helpful answers

  • by zinacef,

    zinacef zinacef Oct 7, 2016 7:08 AM in response to Emilia
    Level 5 (6,122 points)
    Applications
    Oct 7, 2016 7:08 AM in response to Emilia

    Consider them as temporarily stored in iCloud with a copy on your device.  Disabling iCloud removes it from the device and keeps the original in iCloud.

     

    Update the device to the latest iOS and re-enable and you should be fine.

  • by Emilia,

    Emilia Emilia Oct 12, 2016 2:43 AM in response to zinacef
    Level 1 (22 points)
    Mac OS X
    Oct 12, 2016 2:43 AM in response to zinacef

    Yes I also thought about the "temporary" storage of my iOS7 files in iCloud. However when I logged on with the same iCloud account from my Mac (OSX 10.10) I could not find any of those documents on my iCloud-Drive.... Well as the Drive is a feature for iOS>=8 any modern device cannot retrieve "old" iCloud content anymore. There is really the danger that your files are lost during this transition!

     

    I was able to restore the documents from the "iTunes Backup" (this odd transition feature for people still preferring a backup via iTunes). Then they were local again and I could safely switch-off iCloud.

     

    Thanks!

  • by zinacef,

    zinacef zinacef Oct 12, 2016 8:56 AM in response to Emilia
    Level 5 (6,122 points)
    Applications
    Oct 12, 2016 8:56 AM in response to Emilia

    Splendid!  Glad to hear it has resolved.