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Helpful answers
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Oct 7, 2016 11:33 AM in response to computerjediby Kappy,★HelpfulMake an appointment at the Apple Genius Bar for service. If needed find an Apple Store - Find a Store - Apple.
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Oct 7, 2016 11:38 AM in response to computerjediby Barry Hemphill,Take it in for diagnosis. The moral of the story is that people should not try "home repairs" of their devices.
Barry