Q: Watch update

Hi

Have you got bluetooth turned on onyour iPhone is your iPhone running ios 10.2?

Cheers

Brian

Hi

The following steps may help:

• Reset the network settings on your iPhone:
  • On your iPhone, go to: Settings > General > Reset > Reset Network Settings.
  • You will need to re-establish your Wi-Fi connection afterwards, so have your password ready. Any VPN settings that were not installed by a configuration profile will also be removed.

• Turn off cellular data on your iPhone, leaving your iPhone connected to the Internet only via your home Wi-Fi network.

• On your iPhone, in the Watch app, go to: My Watch > General > Usage > Software Update - if an update file is shown there (it may not be), delete it.

• On your iPhone: close the Watch app by double-clicking the Home button, then swiping upwards on the app preview.

• Remove your watch from the charger and restart both devices:
  • Turn both off together, then restart your iPhone first:
    • Restart your iPhone, iPad, or iPod touch - Apple Support
    • Restart your Apple Watch - Apple Support

• Replace your watch on the charger, keep your iPhone connected to power and try updating again by following the instructions here:
  • Update the software on your Apple Watch - Apple Support