Watch update

I tried to update the watch software before I got my new phone. It never updated and unpaired from my old phone. I decided to wait till my new iPhone 7 came in to pair it. Now I try to pair it and it makes me update to complete pairing. I download the update and when it finishes it says that can not verify update because it's not connected to wifi. It is connectes. I tried restarting both but to no avail.

Watch Sport 38MM (1st gen), iOS 10.0.2

Posted on Oct 7, 2016 8:28 PM

Reply
3 replies

Oct 8, 2016 6:11 AM in response to Bonesaw017

Hi


The following steps may help:


Reset the network settings on your iPhone:

  • On your iPhone, go to: Settings > General > Reset > Reset Network Settings.
  • You will need to re-establish your Wi-Fi connection afterwards, so have your password ready. Any VPN settings that were not installed by a configuration profile will also be removed.


Turn off cellular data on your iPhone, leaving your iPhone connected to the Internet only via your home Wi-Fi network.


On your iPhone, in the Watch app, go to: My Watch > General > Usage > Software Update - if an update file is shown there (it may not be), delete it.


On your iPhone: close the Watch app by double-clicking the Home button, then swiping upwards on the app preview.


Remove your watch from the charger and restart both devices:

Replace your watch on the charger, keep your iPhone connected to power and try updating again by following the instructions here:

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Watch update

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