Splurch
Level 1 (8 points)
Apple TV

Q: Youtube Stream Quality Drop

So I've been watching a lot of the recent League of Legends livestreams on YouTube and have been having some problems. While watching, usually about 30ish minutes into the stream the quality will massively drop from 1080p to 240p (or something comparable, it's awful.) If I do nothing the stream stays on this lower quality. If I back out of the stream and then enter it again the quality is instantly 1080p again.

 

Watching on my Chromecast of FireTV does not have this problem but I'd prefer to use the AppleTV because the stream is higher quality when it works right. The AppleTV has a wired ethernet connection (FireTV is wired, Chromecast is wireless.) Setting the time back a few minutes from live (i've tried 5 minutes and 30 minutes) seems to delay the problem from happening but it still occurs. This seems to be an issue exclusive to the AppleTV. Watching non-live streams seems to have no problems.

 

Anyone know why this is happening? Is the YouTube app for AppleTV just inferior for live streams?

Apple TV, Windows 10, 4th Generation Apple TV

Posted on Oct 7, 2016 9:12 PM

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Splurch

Q: Youtube Stream Quality Drop

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  • by vazandrew,

    vazandrew vazandrew Oct 7, 2016 9:58 PM in response to Splurch
    Level 6 (19,303 points)
    Apple TV
    Oct 7, 2016 9:58 PM in response to Splurch

    Is it sounds like the issue is only occuring for Youtube and only for the live stream?

     

    Make sure DNS is set to auto (settings - general - network)

    Try testing on another network

  • by Splurch,

    Splurch Splurch Oct 7, 2016 10:02 PM in response to vazandrew
    Level 1 (8 points)
    Apple TV
    Oct 7, 2016 10:02 PM in response to vazandrew

    Yes, only for YouTube and only for the Live Stream (and only on the Apple TV.)

     

    DNS is set to auto, trying on another network will be tricky but I may be able to give it a try next week.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Oct 8, 2016 4:23 AM in response to Splurch
    Level 10 (104,526 points)
    Apple TV
    Oct 8, 2016 4:23 AM in response to Splurch

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

     

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

     

    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.


    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.


    The following article(s) may help you.


    Troubleshooting Wi-Fi networks and connections 

    Recommended Wi-Fi settings

    Sources of Interference

    Wifi Diagnostic Software (for Mac users)


    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

  • by Splurch,

    Splurch Splurch Oct 8, 2016 11:35 AM in response to Winston Churchill
    Level 1 (8 points)
    Apple TV
    Oct 8, 2016 11:35 AM in response to Winston Churchill

    As I originally said, the Apple TV is on a wired Ethernet connection so wireless issues are not the problem (the Chromecast is on wireless and does not have any issues though.)